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- Tasks: Lead the store, support customers, and drive sales while ensuring smooth operations.
- Company: Wickes, a growing retail company with exciting expansion plans.
- Benefits: Up to 35 days’ holiday, bonuses, discounts, and wellbeing support.
- Other info: Flexible working options available and opportunities for career progression.
- Why this job: Grow your leadership skills and make a real impact in customers' lives.
- Qualifications: Experience in retail or trade, hands-on approach, and a full UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Our Store Assistant Managers are at the heart of our stores. If you’re looking for a role where you can grow, take ownership and develop towards becoming a Store Manager, this could be the opportunity for you.
With plans to expand from 230 to 300 stores by 2030, we’re investing in our future, creating more opportunities for our colleagues to progress.
As a Store Assistant Manager, you’re the go-to person on shift. One moment you might be helping a customer design their dream kitchen or bathroom, the next you’re supporting a delivery, or solving a customer issue. You’ll play a key part across all areas of the store, including:
- Leading the store in the Store Manager’s absence
- Driving performance through sales and strong service
- Keeping the store safe, legal and operationally strong
At Wickes, we operate across four key areas of the store:
- Helping customers find what they need (self-serve)
- Supporting larger home projects from design to installation (showroom)
- Delivering great service through our sales teams (assisted selling)
Experience in retail, trade, or a similar environment is essential. A hands-on approach and willingness to get stuck in across all areas of the store.
A full UK driving licence and flexibility to support nearby stores when needed.
We’ll support you to grow and develop your leadership skills, with real opportunities to progress.
Benefits include:
- Up to 7.5% annual bonus + up to £300 per month gainshare bonus
- 6% pension contribution matched
- Up to 35 days’ holiday including bank holidays
- 20% colleague discount
- Save-as-you-earn scheme
- Life assurance
- Access to Digital GP and wellbeing support
- Discounts and cashback across a wide range of retailers
You may occasionally support nearby stores, so some flexibility and travel is needed. Flexible working can be discussed as part of your application.
If you’re ready to take the next step in your retail career, build leadership experience and be part of a team that makes a real difference to customers’ homes, we'd love to hear from you.
Assistant Manager, Complaints in Oldham employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager, Complaints in Oldham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Wickes on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience in retail or trade aligns with the role of Assistant Manager. We want to hear how you’ve led teams or solved customer issues!
✨Tip Number 3
Show your passion for the brand! Familiarise yourself with Wickes’ products and services. When you talk about how you can help customers design their dream kitchens or bathrooms, it’ll show you’re genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Assistant Manager, Complaints in Oldham
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how much you love helping customers and driving sales. Share any relevant experiences that highlight your passion for the industry.
Tailor Your Application: Make sure to customise your application to match the job description. We’re looking for specific skills and experiences, so highlight those that align with the role of Assistant Manager. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Use bullet points if it helps to make your achievements stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wickes
✨Know the Company Inside Out
Before your interview, make sure you research Wickes thoroughly. Understand their values, recent news, and their plans for expansion. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can motivate others and drive performance in a retail environment.
✨Prepare for Customer Scenarios
Expect questions about handling customer complaints or difficult situations. Think of specific instances where you've turned a negative experience into a positive one. This will showcase your problem-solving skills and customer service focus, which are crucial for this role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the store's culture, opportunities for growth, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.