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For Companies At a Glance
- Tasks: Manage operational processes and support installers in a fast-paced environment.
- Company: Leading home improvement retailer with a focus on customer satisfaction.
- Benefits: Robust benefits package, opportunities for growth, and a hybrid work model.
- Why this job: Join a dynamic team and make a real difference in service delivery.
- Qualifications: Experience in Installation Services and strong Excel skills required.
- Other info: Collaborative culture with a focus on process improvement.
The predicted salary is between 30000 - 42000 £ per year.
A leading home improvement retailer is seeking two Service Centre Coordinators for a 9-month role. This hybrid position involves managing operational processes within the Installer Operational Support team to meet SLA objectives.
The ideal candidate will have experience in the Installation Services sector, strong Excel skills, and a proven record in service delivery. They will be responsible for task completion, stakeholder communication, and process improvement in a fast-paced, collaborative environment.
Opportunities for growth and a robust benefits package are included.
Hybrid Service Centre Coordinator – Customer & Installer Support in Northampton employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Service Centre Coordinator – Customer & Installer Support in Northampton
✨Tip Number 1
Network like a pro! Reach out to people in the home improvement and installation services sector. Use LinkedIn to connect with current employees at the company you're eyeing, and don't be shy about asking for a chat to learn more about their experiences.
✨Tip Number 2
Prepare for the interview by brushing up on your Excel skills. Since this role requires strong Excel abilities, consider doing a quick online course or tutorial to refresh your knowledge. We want you to feel confident when discussing your skills!
✨Tip Number 3
Showcase your service delivery experience! Be ready to share specific examples of how you've improved processes or met SLA objectives in previous roles. We love hearing about real-life scenarios that demonstrate your problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. Don’t miss out!
We think you need these skills to ace Hybrid Service Centre Coordinator – Customer & Installer Support in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the Installation Services sector. We want to see how your skills align with the role, so don’t be shy about showcasing your strong Excel skills and any relevant service delivery achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hybrid Service Centre Coordinator role. Share specific examples of how you've managed operational processes or improved services in previous roles.
Showcase Your Communication Skills: Since stakeholder communication is key in this role, make sure to highlight your communication skills in your application. We love candidates who can convey their ideas clearly and effectively, so give us some examples!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Wickes
✨Know Your Stuff
Make sure you brush up on your knowledge of the Installation Services sector. Familiarise yourself with common processes and challenges in this area, as well as any relevant tools or software. This will show that you're not just a good fit for the role but also genuinely interested in the industry.
✨Excel Skills on Display
Since strong Excel skills are a must for this position, be prepared to discuss your experience with it. Think of specific examples where you've used Excel to improve processes or manage data effectively. If possible, bring along a portfolio or examples of your work to showcase your abilities.
✨Communication is Key
As you'll be responsible for stakeholder communication, practice articulating your thoughts clearly and concisely. Prepare to discuss how you've successfully managed communications in previous roles, especially in fast-paced environments. This will demonstrate your ability to keep everyone in the loop and ensure smooth operations.
✨Show Your Problem-Solving Skills
In a role focused on process improvement, it's essential to highlight your problem-solving abilities. Think of a time when you identified an issue and implemented a solution that improved service delivery. Be ready to share this story during your interview to illustrate your proactive approach and commitment to excellence.
