Wickes is seeking a proactive HR Service Desk professional to act as a frontline partner for store managers and colleagues. You will own the Zendesk queue, triage queries, and guide managers on HR policies and self-service tools, ensuring accurate case notes and timely resolutions.
You will build strong relationships across the business, identify root causes of recurring issues, and collaborate with the HR Services team to drive improvements.
#J-18808-LjbffrHR Services Partner: Proactive Desk Lead in Northampton employer: Wickes
Wickes is an excellent employer for those looking to thrive in the Kitchen and Bath Design sector, offering a vibrant work culture that prioritises customer satisfaction and creativity. With competitive salaries, commission structures, and comprehensive training programmes, employees are empowered to grow their skills and advance their careers while enjoying a supportive team environment. Located in a dynamic retail setting, Wickes provides unique opportunities to engage with customers and make a meaningful impact on their home improvement journeys.
