Wickes in Northampton is seeking a Customer Care Advocate to own customer inquiries following installations within the After Care team. You will listen, advocate, and resolve issues, delivering an exceptional service. The role begins with an on-site induction of six months, then shifts to a hybrid model (three days in the office, two remote).
Training and development support growth across the business. We value empathy, strong communication, and a problem-solving mindset, with clear progression
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Customer Care Advocate - Hybrid Role & Growth in Northampton employer: Wickes
Wickes is an excellent employer that prioritises customer experience and employee development, offering a supportive and inclusive work environment. With a strong focus on training and growth opportunities, employees are rewarded for their dedication to providing exceptional service, making it a fulfilling place to work in the UK retail sector.
