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- Tasks: Lead and support Apprentices in their journey to become Wickes Approved Installers.
- Company: Join Wickes, a fun and inclusive home improvement retailer with a collaborative culture.
- Benefits: Enjoy competitive bonuses, discounts, and a strong wellbeing strategy.
- Why this job: Make a real impact by guiding the next generation of skilled installers.
- Qualifications: Experience in team leadership and strong communication skills are essential.
- Other info: Flexible hybrid working with great career development opportunities.
We are looking to recruit an Apprentice Team Leader to ensure that all Apprentices have the opportunity to succeed within our Installation Apprenticeship Programme by supporting their growth and leading them through the day-to-day operational activities to become a Wickes Approved Installer. This is a hybrid role with travel to the office in Northampton and supplier locations when required. Overnight stays may also be required.
Key Responsibilities:
- Manage all performance and behavioural concerns with Apprentices as the first level of escalation; complex concerns are to be escalated to Senior Managers where required.
- Track and monitor each Apprentice's performance, using Wickes' training criteria alongside our training provider's learning duties and functional skills (if relevant).
- Coordinate performance reviews for all Apprentices and measure against agreed departmental, business and Government SLAs, ensuring every opportunity is undertaken for targets to be achieved.
- Highlight risks and impacts to the programme, department and business. Risk management includes Health and Safety compliance and reporting, TTC compliance and safe working practices within customers' homes and training providers.
- Manage all administrative elements, including mileage, timekeeping, absence and holidays in line with business policies and procedures.
- Support Apprentice recruitment campaigns through initial vetting, screening, interviewing and assessment centres in line with the business requirements of locations and inclusive and diversity key drivers.
- Ensure that the Installer profile is appropriate - the Apprentices are utilised effectively and that relevant on-site training and development is being maintained in accordance with the Apprenticeship Standard.
- Attend regular Apprenticeship Team meetings focused on continuous improvement across the programme and identifying where potential reviews are required and suggesting ideas to improve the programme.
What are we looking for:
- Experience of leading a team with direct / indirect reports.
- Effective communication including listening skills.
- Interpersonal skills – able to build strong working relationships quickly.
- Ability to lead, coach and mentor.
- Ability to assess and mitigate risk for the business.
- Ability to work collaboratively and carry out tasks effectively.
- Prioritise workload and determine the appropriate course of action.
- Foster an environment of teamwork to ensure all services are delivered on time and company targets are met.
- Knows when to seek help, support and advice.
- Ability to ‘think outside the box’ with a creative approach.
What can we offer you?
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us.
Benefits:
- Competitive bonus
- Contributory pension scheme
- Colleague discount
- Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme.
Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support. We recognise the value of bringing our teams together to collaborate, support each other and build on our amazing culture. We are also encouraging our teams to work flexibly, with a blend of remote / office working.
About Us:
Wickes is a multi-channel retailer operating in the home improvement market. With 40 years in industry, Wickes now generates revenue in excess of £1.3Bn across 230 stores delivered by 8,000+ colleagues. But it is the Wickes’ culture that we are really proud of as it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.
Apprentice Team Leader in Northampton employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Team Leader in Northampton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Wickes on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and performance management. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Show your passion for mentoring and supporting others during the interview. Share specific examples of how you've helped someone grow in their role – it’s all about demonstrating that you can lead and inspire!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Wickes family.
We think you need these skills to ace Apprentice Team Leader in Northampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Apprentice Team Leader role. We want to see how you can support our Apprentices and contribute to their success!
Show Off Your Leadership Skills: Since this role involves leading a team, don’t forget to showcase your leadership experience. Share examples of how you've motivated others or resolved conflicts – we love to see that teamwork spirit!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wickes
✨Know Your Role Inside Out
Before the interview, make sure you understand the Apprentice Team Leader role thoroughly. Familiarise yourself with the key responsibilities and how they align with Wickes' values. This will help you articulate how your experience and skills can contribute to the success of the Apprenticeship Programme.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams, whether directly or indirectly. Think of specific examples where you've successfully coached or mentored others. Highlight your ability to build strong relationships and foster teamwork, as these are crucial for this role.
✨Demonstrate Problem-Solving Abilities
Wickes values creative thinking and risk management. Come ready with examples of how you've assessed and mitigated risks in previous roles. Discuss any challenges you've faced and how you approached them, showcasing your ability to think outside the box.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Inquire about the training and development opportunities available for Apprentices, or ask how Wickes measures success within the Apprenticeship Programme. It’s a great way to demonstrate your enthusiasm and commitment.
