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For Companies At a Glance
- Tasks: Help customers design their dream kitchens and bathrooms with creativity and care.
- Company: Join Wickes, a team dedicated to transforming homes and making a difference.
- Benefits: Competitive salary, uncapped commission, flexible working, and 35 days annual leave.
- Other info: Comprehensive training and dedicated mentor support for your success.
- Why this job: Make a real impact by turning customer ideas into beautiful spaces.
- Qualifications: Customer-focused, sales-driven, and creative with design tools experience.
The predicted salary is between 30000 - 40000 £ per year.
Working in our brand new store based in Colne, Lancashire!
The role
If you're passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You'll help customers design and create spaces that make a real difference in their homes. From the first conversation in our showroom to visiting them at home, you'll guide them through the process with care.
You'll take the time to understand what matters to them, offer product advice, and use your design knowledge to bring their ideas to life. Every project is unique and every project matters. You'll own the full customer experience from start to finish.
Your responsibilities
- Deliver our full Wickes customer journey: whether it's in-store, virtual, or at a customer's home, you'll treat every customer with the same attention.
- Turn prospects into customers finding the best solutions for our customers' space and budget. You'll also be proactive in generating leads within your showroom.
- Create inspiring designs using our design tools, presenting and refining ideas in collaboration with customers.
- Look after your showroom maintaining displays and keeping up our high standards.
- Stay organised and proactive keeping our customers updated and always communicating progress clearly.
- Stay compliant with all company policies and regulations including finance, GDPR, and health & safety.
About you
- You're customer-focused: you're a great listener who enjoys helping customers and building trusted relationships.
- You're sales driven and results-minded: you're experienced in consultative selling and are motivated to achieve and exceed sales targets while doing what's right for our customers.
- You're creative and practical: you can see the possibilities in a space and know how to make ideas work.
- You're calm and confident: you handle challenges with professionalism and keep things moving forward.
- You're organised and proactive: you take ownership, stay on top of details, and get things done.
- You're industry savvy: you keep up to date with the latest trends and understand your local market.
- Some experience of using design tools would be desirable, however a working knowledge of similar tools such AutoCAD or Photoshop would be an advantage.
- You will also need a valid UK driving licence and access to a vehicle as you'll visit customers at home.
Why join us
- We'll give you the tools, training and support to do your best work.
- Competitive salary plus uncapped commission (including guaranteed commission during your training period).
- Comprehensive 7-week training programme where you'll learn about our products, our design tools and our customer sales journey.
- Dedicated mentor support for your first 9 months.
- Competitive colleagues benefits.
- Flexible working options.
- Up to 35 days of annual leave including Bank Holidays.
- Defined Contribution Pension Scheme up to 10% dependent on length of service.
- 20% colleague discount.
- Save-as-you-earn and cashback health schemes.
- Access to a discount platform for retailers, gyms and more.
About us
At Wickes, we believe everyone deserves a home they can feel proud of and we're helping our customers create spaces that work beautifully. We're a team of genuine, hard-working people and we care about making a difference. We're proud of our products and in helping customers turn design ideas into reality. If you're passionate about design, know how to offer great customer service, and are motivated by doing your best work every day, you'll fit right in.
Apply now
If you're ready to help customers design the spaces of their dreams and you're looking for a role where your passion and hard work are valued, we'd love to hear from you. Apply today and help us make the nation feel house proud.
Kitchen & Bathroom Design/Sales Consultant in Nelson employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen & Bathroom Design/Sales Consultant in Nelson
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Wickes' latest projects and customer reviews. This will help you connect with the team and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your design pitch! Think about how you'd present your ideas to a customer. Use our design tools to create a mock-up and be ready to showcase your creativity during the interview.
✨Tip Number 3
Be prepared to share your sales success stories! Think of examples where you've turned prospects into customers. Highlight your consultative selling skills and how you’ve met or exceeded targets in the past.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Kitchen & Bathroom Design/Sales Consultant in Nelson
Some tips for your application 🫡
Show Your Passion for Design: When you're writing your application, let your love for design shine through! Share any personal projects or experiences that highlight your creativity and how you’ve helped others create their dream spaces.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with what we’re looking for in a Kitchen & Bathroom Design Consultant.
Highlight Customer Service Skills: Since this role is all about providing an amazing customer experience, be sure to include examples of how you've successfully built relationships and helped customers in the past. We love seeing those customer-focused stories!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wickes
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the kitchen and bathroom products that Wickes offers. This will not only help you answer questions confidently but also show your genuine interest in the role. Brush up on the latest trends and features to impress your interviewers!
✨Showcase Your Design Skills
Prepare a portfolio or examples of past design projects you've worked on. Even if they’re personal projects, having visual aids can help you demonstrate your creativity and practical skills. Be ready to discuss your design process and how you approach customer needs.
✨Practice Your Customer Interaction
Since this role is all about providing an excellent customer experience, practice how you would engage with customers. Role-play common scenarios with a friend or family member, focusing on listening, understanding their needs, and offering tailored solutions.
✨Be Ready to Discuss Sales Strategies
Think about your previous sales experiences and be prepared to share specific examples of how you turned prospects into customers. Highlight your consultative selling approach and how you balance achieving sales targets while ensuring customer satisfaction.