At a Glance
- Tasks: Design and create stunning kitchens and bathrooms while providing exceptional customer service.
- Company: Join Wickes, a team dedicated to helping customers feel proud of their homes.
- Benefits: Enjoy flexible working, up to 35 days annual leave, and comprehensive training.
- Other info: Be part of a supportive team with excellent career growth opportunities.
- Why this job: Make a real difference in people's lives by transforming their living spaces.
- Qualifications: Customer-focused, creative, and sales-driven individuals with design tool experience preferred.
The predicted salary is between 30000 - 40000 € per year.
Helping the nation feel house proud.
The role
If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and create spaces that make a real difference in their homes. From the first conversation in our showroom to visiting them at home, you’ll guide them through the process with care. You’ll take the time to understand what matters to them, offer product advice, and use your design knowledge to bring their ideas to life. Every project is unique and every project matters. You’ll own the full customer experience from start to finish.
Your responsibilities
- Deliver our full Wickes customer journey: whether it’s in-store, virtual, or at a customer’s home, you’ll treat every customer with the same attention.
- Turn prospects into customers finding the best solutions for our customers' space and budget. You’ll also be proactive in generating leads within your showroom.
- Create inspiring designs using our design tools, presenting and refining ideas in collaboration with customers.
- Look after your showroom maintaining displays and keeping up our high standards.
- Stay organised and proactive keeping our customers updated and always communicating progress clearly.
- Stay compliant with all company policies and regulations including finance, GDPR, and health & safety.
About you
- You’re customer-focused: you’re a great listener who enjoys helping customers and building trusted relationships.
- You’re sales driven and results-minded: you’re experienced in consultative selling and are motivated to achieve and exceed sales targets while doing what’s right for our customers.
- You're creative and practical: you can see the possibilities in a space and know how to make ideas work.
- You’re calm and confident: you handle challenges with professionalism and keep things moving forward.
- You’re organised and proactive: you take ownership, stay on top of details, and get things done.
- You’re industry savvy: you keep up to date with the latest trends and understand your local market.
Some experience of using design tools would be desirable, however a working knowledge of similar tools such AutoCAD or Photoshop would be an advantage. You will also need a valid UK driving licence and access to a vehicle as you’ll visit customers at home.
We’ll give you the tools, training and support to do your best work.
- Comprehensive 7-week training programme where you’ll learn about our products, our design tools and our customer sales journey.
- Dedicated mentor support for your first 9 months.
- Flexible working options.
- Up to 35 days of annual leave including Bank Holidays.
- Defined Contribution Pension Scheme up to 10% dependent on length of service.
- Save-as-you-earn and cashback health schemes.
- Access to a discount platform for retailers, gyms and more.
About us
At Wickes, we believe everyone deserves a home they can feel proud of and we’re helping our customers create spaces that work beautifully. We’re a team of genuine, hard-working people and we care about making a difference. We’re proud of our products and in helping customers turn design ideas into reality.
If you’re passionate about design, know how to offer great customer service, and are motivated by doing your best work every day, you’ll fit right in.
Apply now
If you’re ready to help customers design the spaces of their dreams and you’re looking for a role where your passion and hard work are valued, we’d love to hear from you. Apply today and help us make the nation feel house proud.
Kitchen & Bathroom Design/Sales Consultant in Luton employer: Wickes
Wickes is an exceptional employer that prioritises a supportive and collaborative work culture, offering comprehensive training and dedicated mentorship to ensure your success as a Kitchen and Bathroom Design Consultant. With flexible working options, generous annual leave, and a commitment to employee growth, Wickes empowers you to thrive while helping customers create their dream spaces. Join a team that values hard work and creativity, making a meaningful impact in the lives of homeowners across the nation.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen & Bathroom Design/Sales Consultant in Luton
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Wickes' latest projects and customer reviews. This will help you connect with the team and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your design pitch! Think about how you’d present a kitchen or bathroom idea to a customer. Use visuals if you can, and be ready to explain your thought process. This will demonstrate your creativity and customer focus.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your interview. It’s a great way to get insider info and make a good impression.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Kitchen & Bathroom Design/Sales Consultant in Luton
Some tips for your application 🫡
Show Your Passion for Design:When you're writing your application, let your love for design shine through! Share any personal projects or experiences that highlight your creativity and how you’ve helped others create beautiful spaces.
Tailor Your Application:Make sure to customise your application to reflect the job description. Use keywords from the listing, like 'customer-focused' and 'consultative selling', to show us you understand what we're looking for.
Highlight Your Customer Service Skills:We want to know how you connect with customers! Include examples of how you've built relationships and provided excellent service in past roles. This will help us see how you can deliver our full customer journey.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wickes
✨Know Your Design Tools
Familiarise yourself with design tools like AutoCAD or Photoshop before the interview. Being able to discuss your experience with these tools will show that you're ready to hit the ground running and can bring customers' ideas to life.
✨Understand the Customer Journey
Make sure you can articulate the full customer journey from initial contact to project completion. Think about how you would guide a customer through this process and be prepared to share examples of how you've done this in the past.
✨Showcase Your Sales Skills
Prepare to discuss your consultative selling experience. Think of specific instances where you turned prospects into customers by understanding their needs and providing tailored solutions. This will demonstrate your sales-driven mindset.
✨Stay Up-to-Date with Trends
Research the latest trends in kitchen and bathroom design. Being knowledgeable about current styles and innovations will not only impress your interviewers but also show that you're passionate about the industry and committed to helping customers create beautiful spaces.
