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- Tasks: Help customers design their dream kitchens and bathrooms with creativity and care.
- Company: Join Wickes, a team dedicated to making homes beautiful.
- Benefits: Competitive salary, uncapped commission, flexible working, and 35 days annual leave.
- Why this job: Make a real difference in people's homes while developing your design skills.
- Qualifications: Customer-focused, sales-driven, and creative individuals with design tool experience preferred.
- Other info: Comprehensive training and dedicated mentor support for your first 9 months.
The predicted salary is between 24000 - 36000 £ per year.
Helping the nation feel house proud.
The role
If you are passionate about providing a great customer experience, join us as a Kitchen and Bathroom Design Consultant. You will help customers design and create spaces that make a real difference in their homes. From the first conversation in our showroom to visiting them at home, you will guide them through the process with care.
You will take the time to understand what matters to them, offer product advice, and use your design knowledge to bring their ideas to life. Every project is unique and every project matters. You will own the full customer experience from start to finish.
Your responsibilities:
- Deliver our full Wickes customer journey: whether it is in-store, virtual, or at a customer's home, you will treat every customer with the same attention.
- Turn prospects into customers by finding the best solutions for our customers' space and budget. You will also be proactive in generating leads within your showroom.
- Create inspiring designs using our design tools, presenting and refining ideas in collaboration with customers.
- Look after your showroom, maintaining displays and keeping up our high standards.
- Stay organised and proactive, keeping our customers updated and always communicating progress clearly.
- Stay compliant with all company policies and regulations including finance, GDPR, and health & safety.
About you:
- You are customer-focused: you are a great listener who enjoys helping customers and building trusted relationships.
- You are sales driven and results-minded: you are experienced in consultative selling and are motivated to achieve and exceed sales targets while doing what is right for our customers.
- You are creative and practical: you can see the possibilities in a space and know how to make ideas work.
- You are calm and confident: you handle challenges with professionalism and keep things moving forward.
- You are organised and proactive: you take ownership, stay on top of details, and get things done.
- You are industry savvy: you keep up to date with the latest trends and understand your local market.
- Some experience of using design tools would be desirable; however, a working knowledge of similar tools such as AutoCAD or Photoshop would be an advantage.
You will also need a valid UK driving licence and access to a vehicle as you will visit customers at home.
Why join us:
- Competitive salary plus uncapped commission (including guaranteed commission during your training period).
- Comprehensive 7-week training programme where you will learn about our products, our design tools, and our customer sales journey.
- Dedicated mentor support for your first 9 months.
- Competitive colleagues benefits.
- Flexible working options.
- Up to 35 days of annual leave including Bank Holidays.
- Defined Contribution Pension Scheme up to 10% dependent on length of service.
- 20% colleague discount.
- Save-as-you-earn and cashback health schemes.
- Access to a discount platform for retailers, gyms, and more.
About us:
At Wickes, we believe everyone deserves a home they can feel proud of and we are helping our customers create spaces that work beautifully. We are a team of genuine, hard-working people and we care about making a difference. We are proud of our products and in helping customers turn design ideas into reality. If you are passionate about design, know how to offer great customer service, and are motivated by doing your best work every day, you will fit right in.
Apply now:
If you are ready to help customers design the spaces of their dreams and you are looking for a role where your passion and hard work are valued, we would love to hear from you. Apply today and help us make the nation feel house proud.
Vacancy Reference #100290
Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage, you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form.
Kitchen & Bathroom Design/Sales Consultant in Lowestoft employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen & Bathroom Design/Sales Consultant in Lowestoft
✨Tip Number 1
Get to know the company inside out! Research Wickes, their products, and their design philosophy. This way, when you chat with them, you can show off your knowledge and passion for helping customers create beautiful spaces.
✨Tip Number 2
Practice your consultative selling skills! Think about how you can turn a casual conversation into a sales opportunity. Role-play with a friend or family member to get comfortable with guiding customers through their design journey.
✨Tip Number 3
Show off your creativity! Bring a portfolio of your past design work or sketches to the interview. This will not only demonstrate your design skills but also your ability to bring ideas to life, which is key for this role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Kitchen & Bathroom Design/Sales Consultant in Lowestoft
Some tips for your application 🫡
Show Your Passion for Design: When writing your application, let your love for design shine through! Share any personal projects or experiences that highlight your creativity and how you’ve helped others create beautiful spaces.
Tailor Your Experience: Make sure to align your previous experience with the responsibilities mentioned in the job description. Highlight your customer service skills and any sales achievements to show us you’re the right fit for the role.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Wickes
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the kitchen and bathroom products offered by the company. Understand their features, benefits, and how they can meet customer needs. This knowledge will help you answer questions confidently and show your passion for the role.
✨Showcase Your Design Skills
Prepare a portfolio or examples of past design projects you've worked on. Be ready to discuss your creative process and how you’ve turned customer ideas into reality. This will demonstrate your practical skills and ability to inspire customers.
✨Practice Active Listening
During the interview, practice active listening by summarising what the interviewer says and asking clarifying questions. This shows that you value communication and are focused on understanding customer needs, which is crucial for this role.
✨Demonstrate Your Sales Acumen
Be prepared to discuss your experience with consultative selling. Share specific examples of how you’ve successfully turned prospects into customers and met sales targets. Highlight your proactive approach to generating leads and building relationships.