At a Glance
- Tasks: Lead a dynamic team, support customers, and manage daily store operations.
- Company: Join Wickes, a growing brand with a supportive culture.
- Benefits: Earn bonuses, enjoy up to 35 days holiday, and receive discounts.
- Other info: Flexible working options available; great career progression opportunities.
- Why this job: Develop your leadership skills and make a real impact in retail.
- Qualifications: Experience in customer service and strong team leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Working in our brand new store based in Leigh! Our Store Assistant Managers are at the heart of our stores. This is a fast‑paced, hands‑on role where no two days are the same. You'll lead from the front, support your team, and keep everything running smoothly, all while delivering a brilliant experience for our customers. If you're looking for a role where you can grow, take ownership and develop towards becoming a Store Manager, this could be the opportunity for you. With plans to expand from 230 to 300 stores by 2030, we're investing in our future, creating more opportunities for our colleagues to progress.
The role As a Store Assistant Manager, you're the go-to person on shift. One moment you might be helping a customer design their dream kitchen or bathroom, the next you're supporting a delivery, or solving a customer issue. It's a role that keeps you moving, thinking and leading all day. You’ll play a key part across all areas of the store, including:
- Leading the store in the Store Manager's absence
- Driving performance through sales and strong service
- Inspiring and supporting colleagues to deliver great customer service
- Keeping the store safe, legal and operationally strong
- Managing day‑to‑day operations
At Wickes, we operate across four key areas of the store:
- Helping customers find what they need (self‑serve)
- Supporting larger home projects from design to installation (showroom)
- Delivering great service through our sales teams (assisted selling)
- Making sure orders are fulfilled smoothly (order fulfilment)
It's a varied, hands‑on role where you'll build real leadership experience and learn every part of our business.
About you You’ll thrive in this role if you enjoy variety and a fast‑paced environment. This is a role for someone who is comfortable taking ownership. We’re looking for someone who:
- Has experience in a customer‑facing environment
- Can lead and motivate a team, even during busy or challenging days
- Is organised, adaptable and solutions‑focused
- Brings strong communication and people skills
- Takes pride in delivering a great customer experience
Experience in retail, trade, or a similar environment is essential. But it’s only as important as your behaviour and mindset.
What you’ll bring:
- A hands‑on approach and willingness to get stuck in across all areas of the store
- Problem‑solving skills and resilience in a fast‑moving environment
- The ability to balance customer needs, team support and operational priorities
- Confidence using systems and technology in day‑to‑day tasks
- A full UK driving licence and flexibility to support nearby stores when needed
What we offer:
- We’ll support you to grow and develop your leadership skills, with real opportunities to progress.
- Up to 7.5% annual bonus + up to £300 per month gainshare bonus
- 6% pension contribution matched
- Up to 35 days’ holiday including bank holidays
- 20% colleague discount
- Save‑as‑you‑earn scheme
- Life assurance
- Access to Digital GP and wellbeing support
- Discounts and cashback across a wide range of retailers
And you’ll be part of a supportive, down‑to‑earth culture where people genuinely look out for each other.
A few things to know: This is a physically active, hands‑on role. You may occasionally support nearby stores, so some flexibility and travel is needed. Flexible working can be discussed as part of your application.
What to do next: If you’re ready to take the next step in your retail career, build leadership experience and be part of a team that makes a real difference to customers’ homes, we’d love to hear from you. Apply today.
Store Assistant Manager: Lead Team, Grow Skills, Earn Bonuses in Leigh employer: Wickes
At Wickes, we pride ourselves on being an excellent employer, offering a dynamic and supportive work environment in our brand new store in Leigh. As a Store Assistant Manager, you'll not only lead a dedicated team but also enjoy numerous benefits such as a competitive bonus structure, generous holiday allowance, and opportunities for personal growth and career advancement within our expanding company. Join us to be part of a culture that values teamwork, customer satisfaction, and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant Manager: Lead Team, Grow Skills, Earn Bonuses in Leigh
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Wickes' values and recent news. This shows you’re genuinely interested and helps you connect your experience to their goals.
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve led a team or solved a problem under pressure. Be ready to share these examples during your interview to showcase your skills.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart and professional can make a great first impression. It shows you respect the opportunity and are serious about the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the position. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Store Assistant Manager: Lead Team, Grow Skills, Earn Bonuses in Leigh
Some tips for your application 🫡
Show Your Leadership Skills:In your application, make sure to highlight any experience you have in leading teams or projects. We want to see how you've inspired and motivated others, especially in a fast-paced environment like retail.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Store Assistant Manager role. We love seeing candidates who take this extra step!
Be Customer-Focused:Since this role is all about delivering a brilliant customer experience, share examples of how you've gone above and beyond for customers in the past. We want to know how you can bring that same passion to our store!
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and show you’re serious about joining our team!
How to prepare for a job interview at Wickes
✨Know the Role Inside Out
Before your interview, make sure you understand the Store Assistant Manager role thoroughly. Familiarise yourself with the key responsibilities like leading the team, driving sales, and ensuring customer satisfaction. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or resolved a challenging situation. Highlight how you motivated your colleagues and maintained a positive environment, especially during busy times. This will show that you're ready to take ownership and lead effectively.
✨Demonstrate Customer Focus
Since delivering a great customer experience is crucial, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would handle various customer scenarios in the store, showcasing your problem-solving skills and adaptability.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's culture, growth opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
