At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences in our new store.
- Company: Join a forward-thinking retailer focused on inclusivity and employee wellbeing.
- Benefits: Competitive pay, 20% discount, health schemes, and career development opportunities.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Be a key player in creating a positive shopping environment while growing your career.
- Qualifications: Passion for customer service and some experience in team support or training.
The predicted salary is between 12.86 - 12.86 £ per hour.
About the role
This role will be working in our brand new store based in Leigh. Safety is your first priority. You will motivate, guide and support your colleagues to achieve the best customer experience possible. You will be a key holder and supervise your team to complete routine tasks. Whether that’s ensuring the store is in tip‑top shape, fulfilling orders or making sure every customer finds help, you will be there to drive success.
About you
You have a keen interest in growing your career and supporting your own team. You are passionate about delivering exceptional customer service. Ideally you have some experience training new team members, supporting scheduling rotas or being a key‑holder. All we really ask is that you bring a bag of enthusiasm.
What can we offer you
We will support you with fantastic learning and development and give you the opportunity to grow and develop your career with us. We also equip you with a benefits package that includes a salary based on age:
- £12.86 per hour for 21 years old and over
- £12.13 per hour for 18‑20 years old
- £9.35 per hour for under 18
Other financial and wellbeing benefits include:
- 20% colleague discount
- Save‑as‑you‑earn scheme
- Cashback health scheme
- Cycle to work
- Life assurance
- Peppy
- Aviva Digital GP
- Financial Education & loans
- Discount platform including savings and cash back at numerous retailers
- Savings on gym membership
Other
We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement or let us know when you apply and we can discuss this as part of your application process. Please contact us if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview.
Apply now!
Retail Supervisor in Leigh employer: Wickes
Join our dynamic team at our brand new store in Leigh, where we prioritise safety and exceptional customer service. As a Retail Supervisor, you'll not only lead and inspire your colleagues but also benefit from a supportive work culture that emphasises personal growth and development. With a comprehensive benefits package and a commitment to inclusivity, we offer a rewarding environment for those eager to advance their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in Leigh
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Wickes, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Wickes!
We think you need these skills to ace Retail Supervisor in Leigh
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Wickes, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Wickes and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Wickes that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Wickes
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
