At a Glance
- Tasks: Lead a dynamic team and ensure smooth store operations while delivering excellent customer service.
- Company: Join Wickes, a growing brand with exciting expansion plans and a supportive culture.
- Benefits: Enjoy competitive bonuses, generous holiday, and discounts on products.
- Other info: Flexible working options available; perfect for those who thrive in fast-paced environments.
- Why this job: Gain hands-on leadership experience and make a real impact in customers' lives.
- Qualifications: Experience in retail or customer service, strong communication, and leadership skills.
The predicted salary is between 30000 - 40000 € per year.
Working in our brand new store based in Leigh! We're the heart of our stores. This is a fast‑paced, hands‑on role where no two days are the same. You’ll lead from the front, support your team, and keep everything running smoothly, all while delivering a brilliant experience for our customers. We’re looking for someone who can grow, take ownership and develop towards becoming a Store Manager. With plans to expand from 230 to 300 stores by 2030, we’re investing in our future, creating more opportunities for our colleagues to progress.
The role involves being the go‑to person on shift. One moment you might be helping a customer design their dream kitchen or bathroom, the next you’re supporting a delivery or solving a customer issue. It’s a role that keeps you moving, thinking and leading all day. You’ll play a key part across all areas of the store, including:
- Leading the store in the Store Manager’s absence.
- Driving performance through sales and strong service.
- Inspiring and supporting colleagues to deliver great customer service.
- Keeping the store safe, legal and operationally strong.
- Managing day‑to‑day operations.
At Wickes, we operate across four key areas of the store:
- Helping customers find what they need (self‑serve)
- Supporting larger home projects from design to installation (showroom)
- Delivering great service through our sales teams (assisted selling)
- Making sure orders are fulfilled smoothly (order fulfilment)
It’s a varied, hands‑on role where you’ll build real leadership experience and learn every part of our business.
About you: You’ll thrive in this role if you enjoy variety and a fast‑paced environment. This is a role for someone who’s comfortable taking ownership, has experience in a customer‑facing environment, can lead and motivate a team, even during busy or challenging days, is organised, adaptable and solutions‑focused, brings strong communication and people skills, and takes pride in delivering a great customer experience. Experience in retail, trade, or a similar environment is essential, but it’s only as important as your behaviour and mindset.
What you’ll bring:
- A hands‑on approach and willingness to get stuck in across all areas of the store.
- Problem‑solving skills and resilience in a fast‑moving environment.
- The ability to balance customer needs, team support and operational priorities.
- Confidence using systems and technology in day‑to‑day tasks.
- A full UK driving licence and flexibility to support nearby stores when needed.
What we offer: We’ll support you to grow and develop your leadership skills, with real opportunities to progress. Up to 7.5% annual bonus + up to £300 per month gainshare bonus. 6% pension contribution matched. Up to 35 days’ holiday including bank holidays. 20% colleague discount. Save‑as‑you‑earn scheme. Life assurance. Access to Digital GP and wellbeing support. Discounts and cashback across a wide range of retailers.
A few things to know: This is a physically active, hands‑on role. You may occasionally support nearby stores, so some flexibility and travel is needed. Flexible working can be discussed as part of your application.
What to do next: If you’re ready to take the next step in your retail career, build leadership experience and be part of a team that makes a real difference to customers’ homes, we'd love to hear from you. Apply today. If you need any reasonable adjustments during the application process, please let us know here. This form is only for adjustment. General enquiries or direct CV submissions won’t be accepted.
Assistant Manager in Leigh employer: Wickes
At Wickes, we pride ourselves on being an excellent employer, offering a dynamic and supportive work environment in our brand new store in Leigh. With a strong focus on employee growth, we provide real opportunities for advancement, including pathways to becoming a Store Manager as we expand our operations. Our culture is built on teamwork, customer service excellence, and a commitment to employee wellbeing, with benefits such as generous holiday allowances, bonuses, and access to wellbeing support.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Leigh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wickes. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or solved a problem in a fast-paced environment. Be ready to share these experiences during your interview to demonstrate your ability to thrive in the role of Assistant Manager.
✨Tip Number 3
Show off your customer service skills! Since this role is all about delivering a brilliant experience for customers, be prepared to discuss how you've gone above and beyond for customers in the past. This will highlight your commitment to great service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Wickes family. Don’t miss out on the chance to kickstart your career with us!
We think you need these skills to ace Assistant Manager in Leigh
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick, especially in a fast-paced environment like ours.
Tailor Your Experience:Make sure to highlight your relevant experience in customer-facing roles. We’re looking for someone who can lead and motivate a team, so share specific examples of how you've done this in the past. Tailoring your application to our job description will make you stand out!
Be Solutions-Focused:In your application, mention times when you've solved problems or improved processes. We love candidates who can think on their feet and adapt to challenges, so show us how you've done this in previous roles!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do, so get clicking!
How to prepare for a job interview at Wickes
✨Know the Role Inside Out
Before your interview, make sure you understand the Assistant Manager role thoroughly. Familiarise yourself with the key responsibilities like leading the team, driving sales, and ensuring customer satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experiences in leading a team, especially in fast-paced environments. Think of specific examples where you motivated your colleagues or solved a problem effectively. This will demonstrate your capability to take ownership and inspire others, which is crucial for this role.
✨Emphasise Customer Experience
Since delivering a brilliant customer experience is at the heart of the job, come ready to share how you've handled customer interactions in the past. Highlight any instances where you went above and beyond to meet customer needs, as this will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask about the company’s culture, growth opportunities, and what success looks like in the Assistant Manager role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
