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- Tasks: Design kitchens and bathrooms while guiding customers through their dream home journey.
- Company: Wickes is a leading home improvement retailer dedicated to helping customers feel house proud.
- Benefits: Enjoy flexible working, up to 35 days leave, and a 20% colleague discount.
- Why this job: Join a passionate team and make a real impact on customers' lives with your creativity.
- Qualifications: Sales experience in home improvements or related sectors; strong communication skills required.
- Other info: A valid UK driving licence is essential for home visits.
The predicted salary is between 28800 - 43200 £ per year.
Helping the nation feel house proud.The roleIf you\’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You\’ll help customers design and create spaces that make a real difference in their homes. From the first conversation in our showroom to visiting them at home, you\’ll guide them through the process with care. You\’ll take the time to understand what matters to them, offer product advice, and use your design knowledge to bring their ideas to life. Every project is unique and every project matters. You\’ll own the full customer experience from start to finish.
Your responsibilities
Deliver our full Wickes customer journey: whether it\’s in-store, virtual, or at a customer\’s home, you\’ll treat every customer with the same attention.
Turn prospects into customers finding the best solutions for our customers\’ space and budget. You\’ll also be proactive in generating leads within your showroom.
Create inspiring designs using our design tools, presenting and refining ideas in collaboration with customers.
Look after your showroom maintaining displays and keeping up our high standards.
Stay organised and proactive keeping our customers updated and always communicating progress clearly.
Stay compliant with all company policies and regulations including finance, GDPR, and health & safety.
About you
You\’re customer-focused: you\’re a great listener who enjoys helping customers and building trusted relationships.
You\’re sales driven and results-minded: you\’re experienced in consultative selling and are motivated to achieve and exceed sales targets while doing what\’s right for our customers.
You\’re creative and practical: you can see the possibilities in a space and know how to make ideas work.
You\’re calm and confident: you handle challenges with professionalism and keep things moving forward.
You\’re organised and proactive: you take ownership, stay on top of details, and get things done.
You\’re industry savvy: you keep up to date with the latest trends and understand your local market.
Some experience of using design tools would be desirable, however a working knowledge of similar tools such AutoCAD or Photoshop would be an advantage. You will also need a valid UK driving licence and access to a vehicle as you\’ll visit customers at home.
Why join usWe\’ll give you the tools, training and support to do your best work.
Competitive salary plus uncapped commission (including guaranteed commission during your training period)
Comprehensive 7-week training programme where you\’ll learn about our products, our design tools and our customer sales journey
Dedicated mentor support for your first 9 months
Competitive colleagues benefits
Flexible working options
Up to 35 days of annual leave including Bank Holidays
Defined Contribution Pension Scheme up to 10% dependent on length of service
20% colleague discount
Save-as-you-earn and cashback health schemes
Access to a discount platform for retailers, gyms and more
About usAt Wickes, we believe everyone deserves a home they can feel proud of and we\’re helping our customers create spaces that work beautifully. We\’re a team of genuine, hard-working people and we care about making a difference. We\’re proud of our products and in helping customers turn design ideas into reality.
If you\’re passionate about design, know how to offer great customer service, and are motivated by doing your best work every day, you\’ll fit right in.
Apply nowIf you\’re ready to help customers design the spaces of their dreams and you\’re looking for a role where your passion and hard work are valued, we\’d love to hear from you.
Apply today and help us make the nation feel house proud.
Vacancy Reference #100264
Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form
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Kitchen & Bathroom Design/Sales Consultant employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen & Bathroom Design/Sales Consultant
✨Tip Number 1
Familiarise yourself with the latest kitchen and bathroom design trends. Being knowledgeable about current styles and materials will help you engage customers effectively and demonstrate your expertise during conversations.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. This will help you build confidence in guiding customers through their design journey and addressing any concerns they may have.
✨Tip Number 3
Network with professionals in the home improvement industry, such as interior designers or contractors. Building these connections can provide valuable insights and potentially lead to referrals when you're working with customers.
✨Tip Number 4
Prepare a portfolio of your previous design work or successful sales experiences. Showcasing your achievements can set you apart from other candidates and demonstrate your ability to create dream spaces for customers.
We think you need these skills to ace Kitchen & Bathroom Design/Sales Consultant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Wickes is looking for in a Kitchen & Bathroom Design/Sales Consultant. Pay attention to the skills and experiences they value, such as customer focus and sales experience.
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in home improvements or related sectors. Use specific examples that demonstrate your ability to meet targets and build customer relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for design and sales. Mention how your background aligns with Wickes' commitment to helping customers create their dream homes. Be sure to express your enthusiasm for the role and the company.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Wickes
✨Showcase Your Design Skills
Prepare a portfolio of your previous design work, especially in kitchens and bathrooms. Be ready to discuss your creative process and how you tailor designs to meet customer needs.
✨Demonstrate Customer Focus
Highlight your experience in building relationships with customers. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in past roles.
✨Know the Product Range
Familiarise yourself with Wickes' kitchen and bathroom products. Understanding the features and benefits of these products will help you answer questions confidently and show your enthusiasm for the role.
✨Prepare for Sales Scenarios
Be ready to discuss how you approach sales targets and overcome challenges. Think of examples where your tenacity and creativity led to successful outcomes in previous sales roles.