At a Glance
- Tasks: Design stunning kitchens and bathrooms while guiding customers through their dream home journey.
- Company: Join Wickes, a leading home improvement retailer dedicated to helping customers feel house proud.
- Benefits: Enjoy flexible working, up to 35 days leave, and a 20% colleague discount plus more perks.
- Why this job: Be part of a creative team that values your input and empowers you to excel in your role.
- Qualifications: Great communication skills, sales experience, creativity, and a valid UK driving licence required.
- Other info: This is a full-time, permanent position with opportunities for personal growth and development.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Job Description
The role
If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and create spaces that make a real difference in their homes. From the first conversation in our showroom to visiting them at home, you’ll guide them through the process with care.
You’ll take the time to understand what matters to them, offer product advice, and use your design knowledge to bring their ideas to life. Every project is unique and every project matters. You’ll own the full customer experience from start to finish.
Your responsibilities
- Deliver our full Wickes customer journey: whether it’s in-store, virtual, or at a customer’s home, you’ll treat every customer with the same attention.
- Turn prospects into customers finding the best solutions for our customers' space and budget. You’ll also be proactive in generating leads within your showroom.
- Create inspiring designs using our design tools, presenting and refining ideas in collaboration with customers.
- Look after your showroom maintaining displays and keeping up our high standards.
- Stay organised and proactive keeping our customers updated and always communicating progress clearly.
- Stay compliant with all company policies and regulations including finance, GDPR, and health & safety.
About you
- You’re customer-focused: you’re a great listener who enjoys helping customers and building trusted relationships.
- You’re sales driven and results-minded: you’re experienced in consultative selling and are motivated to achieve and exceed sales targets while doing what’s right for our customers.
- You're creative and practical: you can see the possibilities in a space and know how to make ideas work.
- You’re calm and confident: you handle challenges with professionalism and keep things moving forward.
- You’re organised and proactive: you take ownership, stay on top of details, and get things done.
- You’re industry savvy: you keep up to date with the latest trends and understand your local market
- Some experience of using design tools would be desirable, however a working knowledge of similar tools such AutoCAD or Photoshop would be an advantage.You will also need a valid UK driving licence and access to a vehicle as you’ll visit customers at home.
Why join us
We’ll give you the tools, training and support to do your best work.
- Competitive salary plus uncapped commission (including guaranteed commission during your training period)
- Comprehensive 7-week training programme where you’ll learn about our products, our design tools and our customer sales journey
- Dedicated mentor support for your first 9 months
- Competitive colleagues benefits
- Flexible working optionsÂ
- Up to 35 days of annual leave including Bank Holidays
- Defined Contribution Pension Scheme up to 10% dependent on length of service
- 20% colleague discount
- Save-as-you-earn and cashback health schemes
- Access to a discount platform for retailers, gyms and more
About us
At Wickes, we believe everyone deserves a home they can feel proud of and we’re helping our customers create spaces that work beautifully. We’re a team of genuine, hard-working people and we care about making a difference. We’re proud of our products and in helping customers turn design ideas into reality. If you’re passionate about design, know how to offer great customer service, and are motivated by doing your best work every day, you’ll fit right in.
Apply now
If you’re ready to help customers design the spaces of their dreams and you’re looking for a role where your passion and hard work are valued, we’d love to hear from you.Apply today and help us make the nation feel house proud.
Vacancy Reference #100169
"Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form"
#LI-Onsite
Kitchen & Bathroom Design/Sales Consultant employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen & Bathroom Design/Sales Consultant
✨Tip Number 1
Familiarise yourself with the latest kitchen and bathroom design trends. Being knowledgeable about current styles and materials will not only impress potential employers but also help you engage more effectively with customers.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. This will help you become more comfortable in guiding customers through their design journey and addressing their needs.
✨Tip Number 3
Network with professionals in the home improvement industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to job opportunities.
✨Tip Number 4
Prepare a portfolio showcasing any relevant design work or projects you've completed. Even if it's personal projects, having visual evidence of your creativity and skills can set you apart during interviews.
We think you need these skills to ace Kitchen & Bathroom Design/Sales Consultant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Kitchen & Bathroom Design/Sales Consultant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Focus: In your CV and cover letter, emphasise your customer service skills and any relevant experience in building relationships. Provide specific examples of how you've successfully engaged with customers in previous roles.
Highlight Sales Experience: Demonstrate your sales achievements and ability to meet targets. Include metrics or examples that showcase your success in sales, as this is a crucial aspect of the role.
Personalise Your Application: Make your application stand out by personalising it. Address the hiring manager by name if possible, and express your enthusiasm for the role and the company. Mention why you want to work at Wickes specifically.
How to prepare for a job interview at Wickes
✨Showcase Your Design Skills
Prepare a portfolio of your previous design work, including any kitchen or bathroom projects. Be ready to discuss your creative process and how you tailor designs to meet customer needs.
✨Demonstrate Customer Focus
Think of examples where you've successfully built relationships with customers. Highlight your communication skills and how you ensure a positive experience throughout the sales process.
✨Prepare for Sales Scenarios
Be ready to discuss your sales experience and how you meet targets. Consider role-playing common sales scenarios to demonstrate your ability to close deals and handle objections.
✨Know the Company and Products
Research Wickes and their kitchen and bathroom ranges. Familiarise yourself with their values and offerings so you can align your answers with what they stand for during the interview.