Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Supervise and motivate staff while delivering exceptional customer service.
- Company: Leading home improvement retailer in the UK with a focus on customer experience.
- Benefits: Performance bonuses, pension contributions, and generous annual leave.
- Why this job: Join a dynamic team and elevate customer satisfaction while growing your career.
- Qualifications: Passion for customer service and leadership skills.
- Other info: Exciting opportunities for career development in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading home improvement retailer in the UK is seeking an enthusiastic team member to supervise and motivate staff while delivering exceptional customer service. The ideal candidate will guide their team to maintain high store standards and assist in training new employees.
This role offers exciting opportunities for career development and a competitive benefits package, including performance bonuses, pension contributions, and annual leave. If you're passionate about customer satisfaction, consider applying today.
Retail Team Lead — Elevate Customer Experience & Growth in Kettering employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Lead — Elevate Customer Experience & Growth in Kettering
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info about the team culture and what they really value in a Retail Team Lead.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how you’d motivate your team and handle customer complaints. We want to show them that you’re not just a fit for the role, but a perfect match for their values too!
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. We should aim for smart-casual attire that reflects the brand’s image while still being comfortable enough to showcase our personality.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple way to express gratitude and reiterate your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision!
We think you need these skills to ace Retail Team Lead — Elevate Customer Experience & Growth in Kettering
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love delivering exceptional customer experiences. Share specific examples of how you've gone above and beyond to satisfy customers in previous roles.
Highlight Your Leadership Skills: As a Retail Team Lead, you'll be supervising and motivating staff. Make sure to showcase any leadership experience you have, whether it's training new employees or guiding a team to achieve goals. We want to see how you can inspire others!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the listing to show that you’re the perfect fit for our team at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Wickes
✨Know the Company Inside Out
Before your interview, do some homework on the retailer. Understand their values, mission, and what sets them apart in the home improvement sector. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Team Lead, you'll need to motivate and supervise staff. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlight how you can inspire others to maintain high store standards.
✨Emphasise Customer Satisfaction
Since the role focuses on elevating customer experience, be ready to discuss your approach to customer service. Share specific instances where you've gone above and beyond for customers, and how you plan to instil that same passion in your team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process for new employees or how the company measures success in customer satisfaction. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
