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For Companies At a Glance
- Tasks: Lead and motivate your team to deliver exceptional customer service and maintain store standards.
- Company: Join a dynamic retail company focused on employee wellbeing and growth.
- Benefits: Enjoy bonuses, generous leave, discounts, and a supportive benefits package.
- Why this job: Kickstart your career in retail while making a real impact on customer experiences.
- Qualifications: Passion for customer service and some experience in team support or training.
- Other info: Flexible working options available and a commitment to inclusivity.
The predicted salary is between 21600 - 36000 £ per year.
About the role
Whatever the day brings, safety will be your first priority. You’ll motivate, guide and support your colleagues to achieve the best customer experience possible. You’ll be a key holder and supervise your team to complete routine tasks. Whether that’s ensuring the store is in tip-top shape, fulfilling orders or making sure every customer finds help, you’ll be there to drive success.
About you
You have a keen interest in growing your career and supporting your own team. You are passionate about delivering exceptional customer service. You ideally have some experience training new team members, supporting scheduling rotas or being a key-holder. All we really ask is that you bring a bag of enthusiasm.
What can we offer you
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:
- Up to 5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
- 20% colleague discount
- Save-as-you-earn scheme
- Cashback health scheme
- Cycle to work
- Life assurance
- Peppy
- Aviva Digital GP
- Financial Education & loans
- Discount platform including savings and cash back at numerous retailers
- Savings on gym membership
We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working, you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview.
Retail Supervisor in Kettering employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Kettering
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company's values and mission. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Retail Supervisor, especially your customer service skills and team leadership.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and showing that you take the opportunity seriously can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit!
We think you need these skills to ace Retail Supervisor in Kettering
Some tips for your application 🫡
Keep Your CV Up-to-Date: Make sure your CV is current and highlights your relevant experience, especially in retail and team supervision. We want to see how you've motivated and supported your colleagues in the past!
Show Your Passion for Customer Service: In your application, let us know why you're passionate about delivering exceptional customer service. Share any specific examples that demonstrate your commitment to creating a great experience for customers.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences that match the Retail Supervisor role. We love seeing how you connect your background to what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Wickes
✨Know Your Role Inside Out
Before the interview, make sure you understand the Retail Supervisor role thoroughly. Familiarise yourself with the key responsibilities like motivating your team and ensuring customer satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in training new team members or managing schedules. Think of specific examples where you've successfully led a team or improved customer service. This will demonstrate your capability to take on the supervisory role effectively.
✨Emphasise Your Passion for Customer Service
Since delivering exceptional customer service is crucial, prepare to share stories that highlight your commitment to this. Whether it’s a time you went above and beyond for a customer or how you handled a challenging situation, these anecdotes will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
