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For Companies At a Glance
- Tasks: Assist customers and enhance their shopping experience in-store.
- Company: Leading home improvement retailer in the UK with a focus on customer service.
- Benefits: Bonuses, pension contributions, colleague discounts, and superb training opportunities.
- Why this job: Join a supportive and inclusive workplace while making a difference for customers.
- Qualifications: Passion for customer service and a friendly attitude.
- Other info: Flexible working arrangements and excellent career development prospects.
The predicted salary is between 28800 - 43200 £ per year.
A leading home improvement retailer in the United Kingdom is seeking dedicated individuals to assist customers and enhance their shopping experience. The role emphasizes high levels of customer service and offers superb training and development opportunities.
The compensation varies by age, with perks including bonuses, pension contributions, and colleague discounts. This position encourages applying diverse working arrangements, ensuring a supportive and inclusive workplace.
In-Store Customer Experience Specialist employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Store Customer Experience Specialist
✨Tip Number 1
Get to know the company! Research their values and customer service approach. This will help you tailor your conversation during interviews and show that you're genuinely interested in enhancing the shopping experience.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to handle different customer scenarios. This will boost your confidence and prepare you for real-life situations in-store.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace In-Store Customer Experience Specialist
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for helping customers shine through. We want to see how you can enhance the shopping experience and make a difference in our customers' lives.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the In-Store Customer Experience Specialist role. Highlight relevant experiences and skills that align with what we’re looking for, so we can see why you’d be a great fit!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you the ideal candidate for this position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wickes
✨Know the Company Inside Out
Before your interview, take some time to research the home improvement retailer. Understand their values, products, and customer service philosophy. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As an In-Store Customer Experience Specialist, your ability to connect with customers is key. Prepare examples from your past experiences where you provided exceptional service or resolved customer issues. Be ready to discuss how you can enhance the shopping experience for customers.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company culture, training opportunities, and how they support diverse working arrangements. This shows that you’re not just interested in the job, but also in how you can grow within the company.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Aim for a professional yet approachable look that reflects the company’s image. This will help you feel confident and make a positive impression on your interviewers.
