At a Glance
- Tasks: Lead and support installation teams while ensuring top-notch service and quality.
- Company: Join Wickes, a leading multichannel retailer with a focus on home improvement.
- Benefits: Enjoy competitive salary, annual bonuses, generous leave, and wellness perks.
- Other info: Flexible working options available to support your work-life balance.
- Why this job: Make a real impact by enhancing customer experiences and building strong relationships.
- Qualifications: Experience in team management and excellent communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
As a Field Manager, you’ll play a key part in delivering exceptional service to our customers and installers across our installations. Your main tasks will involve guiding and supporting a network of installation businesses across the Gloucester area, including Hereford and Newport, and finding and bringing in new installers to work with us. You’ll be focused on building strong relationships with our stores, the National Customer Service Centre, acting as a go‑to person for both customers and installers.
A significant part of your role will be checking and making sure installation work meets our standards by monitoring installation quality and putting effective risk management in place. You’ll also be responsible for making sure installers follow all health and safety guidelines. You’ll be finding ways to make our service even better and helping to keep costs in check. Working closely with store teams and Design Consultants will be important to improve how we deliver installations overall. You’ll be out and about, meeting people and making things happen!
Permanent and Full‑time, 40 hours per week. Location: Gloucestershire, Newport & Herefordshire.
About You
We’re looking for people with experience managing multi‑location teams, either out in the field or as a senior store manager. What’s really important is that you have experience managing teams and getting good results. You should be able to talk clearly and build strong relationships with different people and be good at understanding customers, making sure they’re happy. The ability to work well with others across the business is key. You’ll need to be organised and able to follow guidelines, especially regarding health and safety and service delivery.
A valid driving licence and the ability to travel are also necessary. Experience in home improvement installations is a bonus, but not a must‑have. We value your ability to connect, engage and influence people.
What We Offer
- Competitive salary plus car allowance
- Annual bonus up to 15%
- Up to 35 days of annual leave including 8 days of Bank Holiday
- Up to 10% matched employer pension contribution
- Other financial and wellbeing benefits: 20% colleague discount, family‑friendly policies, Save‑as‑you‑earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
About Us
Wickes is a leading multichannel retailer, but we are more than this – our unique service offering means that we have everything you need to complete your next home project, from kitchens and bathrooms through to home office. We help you plan your space and support you through every step of your transformation, from concept to completion – with all the finishing touches supported by our experienced Design Consultants and Wickes Approved Contract Installer Network.
Our unique culture means we believe in doing the right thing and help us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
Field Manager in Hereford employer: Wickes
Wickes is an excellent employer for those looking to thrive in the Kitchen and Bath Design sector, offering a vibrant work culture that prioritises customer satisfaction and creativity. With competitive salaries, commission structures, and comprehensive training programmes, employees are empowered to grow their skills and advance their careers while enjoying a supportive team environment. Located in a dynamic retail setting, Wickes provides unique opportunities to engage with customers and make a meaningful impact on their home improvement journeys.
StudySmarter Expert Advice🤫
We think this is how you could land Field Manager in Hereford
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Wickes and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Wickes!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Wickes keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Field Manager in Hereford
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Wickes:This is your chance to really connect with the team at Wickes. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Wickes
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Wickes.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Wickes that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Wickes. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
