At a Glance
- Tasks: Lead a brand-new store in Harrogate, managing retail and high-ticket project sales.
- Company: Wickes, the nation's favourite DIY store with a unique culture.
- Benefits: Up to 15% annual bonus, 35 days leave, and various wellbeing perks.
- Other info: Flexible working options and a commitment to inclusivity and wellbeing.
- Why this job: Join a dynamic team and make a real impact in a new store.
- Qualifications: Proven experience as a store manager in retail and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Ready to build something special in Harrogate? We’ve got an exciting new project on the go. We’re opening a brand-new store in Harrogate, and we’re looking for a sharp, hands-on Store Manager to take the reins from day one. At 15,000 square feet, this is a more compact layout than we’re used to, but it packs a serious punch. It seamlessly blends our core retail trade with a dedicated, premium Kitchen & Bathroom Design & Installation showroom. Managing both the fast‑paced retail floor and high-ticket project sales means a lot more complexity—and a lot more reward. You’ll also be a key player across the region, which means frequent travel over to our York store.
Wickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.
The Role
The role of Store Manager within Wickes is essential—this means the potential is high, as is the opportunity for growth. We expect that you’ll already be a great leader with a proven track record of bringing your team along with you. You’ll be great at managing your workload and you’ll have the safety of others (including yourself!) at the forefront of your mind. You’ll be customer‑centric, making sure each and every customer has a great shopping experience with us and that you’ll come to work with a winning mindset.
Some of your responsibilities will be as follows:
- Organising and working with your team to achieve the targets
- Motivating colleagues and serving our customers, ensuring they get the right products for their needs
- Ensuring promotions are up to date and the correct stock is available
About you
We are looking for someone who is (or has been) an experienced store manager within a retail environment. A can‑do spirit is essential in retail, so this is non‑negotiable for us! We want candidates who understand the financial side of business—previous KPI exposure and working to targets is a must. We also want people who know how to recruit great team members—you spot potential and are able to work with individuals to bring that out.
What we can offer you
Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
- Up to 15% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: Save‑as‑you‑earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership. We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.
If you are interested in flexible working you can read our flexible working statement or let us know when you apply and we can talk this through as part of your application process.
Please contact us if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview.
Store Manager in Harrogate employer: Wickes
Wickes is an exceptional employer that fosters a vibrant and inclusive work culture, where your ideas are valued and your contributions matter. As a Store Manager in Harrogate, you'll enjoy a competitive benefits package, including up to 35 days of annual leave, generous bonuses, and a strong focus on employee wellbeing and growth opportunities. Join us in creating a unique shopping experience while being part of a team that is passionate about success and making a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Harrogate
✨Tip Number 1
Get to know the company culture before your interview. Check out Wickes' social media and website to see what they're all about. This will help you connect with their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Prepare some questions to ask during your interview. This shows that you're engaged and thinking critically about the role. Ask about their expectations for the Store Manager position or how they measure success in the store.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a challenging situation. This will help you demonstrate your experience and skills effectively during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining Wickes.
We think you need these skills to ace Store Manager in Harrogate
Some tips for your application 🫡
Show Your Leadership Skills:As a Store Manager, we want to see your leadership style shine through in your application. Share specific examples of how you've motivated teams and achieved targets in your previous roles. This is your chance to show us what makes you a great leader!
Be Customer-Centric:We’re all about providing an amazing shopping experience for our customers. In your application, highlight your customer service achievements and how you've gone the extra mile to ensure satisfaction. Let us know how you put customers at the heart of everything you do!
Know Your Numbers:Understanding the financial side of retail is crucial for this role. Make sure to mention any experience you have with KPIs, targets, and managing budgets. We want to see that you can drive sales and keep the store profitable!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join the Wickes family!
How to prepare for a job interview at Wickes
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with Wickes' products and services, especially the Kitchen & Bathroom Design & Installation showroom. This will show your genuine interest in the role and help you discuss how you can enhance the customer experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you motivated your colleagues or improved team performance, as this is crucial for the Store Manager position.
✨Understand Financial Metrics
Brush up on key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you’ve used financial data to drive sales and manage stock effectively, as this will demonstrate your business acumen.
✨Emphasise Customer-Centric Mindset
Think of examples where you went above and beyond to ensure customer satisfaction. Being customer-centric is vital for this role, so be prepared to share how you’ve created positive shopping experiences in the past.
