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- Tasks: Lead a vibrant team, ensuring exceptional customer service and store operations.
- Company: Join a supportive retail team in Reading with a focus on growth.
- Benefits: Competitive pay, bonuses, generous leave, and fantastic discounts.
- Other info: Flexible working options and a commitment to colleague wellbeing.
- Why this job: Step up your career while making a real impact in a dynamic environment.
- Qualifications: Supervisory experience and a passion for customer service.
The predicted salary is between 26700 - 30000 £ per year.
Are you looking for that next step up, do you have supervisory experience and are looking to progress your career? Then we may have the role for you. We are looking for a Retail Supervisor to join our Reading store on Oxford road. We have over 25 colleagues and a great team. Whether you have managed a team of 2 or 10 we are keen to meet you.
You must be passionate about delivering exceptional customer service, be able to train new team members, support scheduling rotas and will be a key-holder in store. We offer both early and late shifts as our Store is open from 7am - 8pm. Whatever the day brings, safety will be your first priority. You’ll motivate, guide and support your colleagues to achieve the best customer experience possible. Whether that’s ensuring the store is in tip‑top shape, fulfilling orders or making sure every customer finds help, you’ll be there to drive success.
Please ensure to apply with an up to date CV attached. Applications without CVs currently will not be accepted. If you require adjustments to be able to apply, please submit a reasonable adjustment form below.
What can we offer you? You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:
- If you are 21 yrs and over £12.86 phr
- 18 yrs - 20 yrs £12.13 phr
- Under 18 yrs £9.35 phr
- Up to 5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
- 20% colleague discount
- Save‑as‑you‑earn scheme
- Cashback health scheme
- Cycle to work
- Life assurance
- Peppy
- Aviva Digital GP
- Financial Education & loans
- Discount platform including savings and cash back at numerous retailers
- Savings on gym membership
We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Please contact us if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview.
Retail Supervisor in Harrogate employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Harrogate
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions with a friend or in front of the mirror. Focus on your supervisory experience and how you've motivated teams in the past. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Dress the part! Make sure your outfit is smart and reflects the retail environment. First impressions matter, so looking professional can set the right tone for your interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Supervisor in Harrogate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is up to date and tailored to the Retail Supervisor role. Highlight your supervisory experience and any relevant skills that match what we're looking for, like customer service and team training.
Show Your Passion: In your application, let us know why you're passionate about delivering exceptional customer service. Share examples of how you've motivated and supported your team in the past to create a great customer experience.
Be Clear and Concise: When writing your application, keep it clear and concise. We want to see your personality shine through, but make sure you stick to the point and cover all the key aspects of the job description.
Apply Through Our Website: Don't forget to apply through our website! It's the best way to ensure your application gets to us directly. Plus, make sure to attach your CV, as applications without one won't be accepted.
How to prepare for a job interview at Wickes
✨Know Your Stuff
Before the interview, make sure you understand the role of a Retail Supervisor inside out. Familiarise yourself with the key responsibilities like training new team members and managing rotas. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've motivated and guided your team in the past. Whether it was resolving a customer issue or improving team performance, having concrete stories will demonstrate your supervisory experience and ability to drive success.
✨Customer Service is Key
Since exceptional customer service is a priority, prepare to discuss how you've delivered great experiences in previous roles. Think about times when you went above and beyond for customers and be ready to explain your approach to ensuring satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.