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For Companies At a Glance
- Tasks: Lead a team to enhance customer experiences and manage store operations.
- Company: Top home improvement retailer in the UK with a focus on inclusivity.
- Benefits: Bonuses, pension contributions, generous leave policy, and wellbeing perks.
- Why this job: Inspire your team while making a real difference in customer satisfaction.
- Qualifications: Retail management experience with strong leadership and organisational skills.
- Other info: Join a supportive culture with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading home improvement retailer in the United Kingdom is seeking an Assistant Manager to oversee operations and enhance customer experiences. You will inspire your team, handle various tasks from customer service to logistics, and ensure safety on the shop floor.
The ideal candidate has a background in retail management with strong organizational and leadership skills.
This role offers an inclusive work culture with a range of financial and wellbeing benefits, including bonuses, pension contributions, and a generous leave policy.
Store Team Lead — Customer Experience Champion in Harlow employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Lead — Customer Experience Champion in Harlow
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with enhancing customer experiences and leading a team. We want to show them we’re the perfect fit!
✨Tip Number 3
Dress the part! First impressions matter, so make sure we look sharp and professional when we walk into that interview. It shows we mean business and respect the opportunity.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Store Team Lead — Customer Experience Champion in Harlow
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let us see your enthusiasm for enhancing customer experiences. Share specific examples from your past roles where you’ve gone above and beyond to make a customer's day better.
Highlight Your Leadership Skills: We want to know how you inspire and lead your team! Include details about your leadership style and any successful projects or initiatives you've led in previous retail management positions.
Be Organised and Clear: Make sure your application is well-structured and easy to read. Use bullet points for key achievements and keep your language clear and concise. We appreciate a tidy presentation!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with us.
How to prepare for a job interview at Wickes
✨Know the Company Inside Out
Before your interview, make sure you research the home improvement retailer thoroughly. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Store Team Lead, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, handled conflicts, or improved customer experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customers or improving customer satisfaction. Think of specific situations where you turned a negative experience into a positive one. This will demonstrate your problem-solving skills and commitment to customer service.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team culture, training opportunities, or how success is measured in this role. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
