Forklift Driving Customer Service Assistant, Northallerton
Forklift Driving Customer Service Assistant, Northallerton

Forklift Driving Customer Service Assistant, Northallerton

Northallerton Part-Time No home office possible
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At a Glance

  • Tasks: Assist customers while safely operating a forklift and restocking shelves.
  • Company: Wickes is dedicated to creating a friendly and efficient shopping experience.
  • Benefits: Enjoy flexible hours, competitive pay, and a range of financial and wellbeing perks.
  • Why this job: Join a supportive team focused on customer service and personal development.
  • Qualifications: Experience in customer service is preferred; forklift training provided.
  • Other info: Part-time role with 16 hours per week and opportunities for growth.

Job Title: Forklift Driving Customer Service Assistant Salary: £11.44 per hour Job Type: Part Time Wickes, Yafforth Road, Northallerton, DL6 2XG The Role… Everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world. Whatever the day brings, safety will be your priority. You will be responsible for the safe and efficient operation of a forklift. As part of the shopfloor team, you will assist in restocking from at-height storage and safely unloading delivery lorries. You will make sure that the vehicle is loaded correctly, the supporting paperwork is carried and that at all times the vehicle is driven and maintained to the appropriate standards. Permanent and Part-time, 16 hours per week. About you… Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role. It would be desirable to hold an appropriate driving licence, but not essential, full training will be given. What can we offer you? You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes: If you are 21 yrs and over £11.44phr, 18 yrs – 20 yrs £10.79phr and under 18 yrs £7.94 phr. Up to £300 per month gain share bonus Up to 10% employer pension contribution Up to 35 days of annual leave including 8 days of bank holidays Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership. We aim to create an inclusive workplace with colleagues\\\\\\\\\\\\\\\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process. Apply now! * Salary dependant on age. Vacancy Reference # 47457 \\\\\\\\\\\\\\\”Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form\\\\\\\\\\\\\\\”

Forklift Driving Customer Service Assistant, Northallerton employer: Wickes

Wickes is an exceptional employer that prioritizes the customer experience while fostering a supportive and inclusive work environment in Northallerton. With a strong focus on employee development, we offer comprehensive training, flexible working options, and a competitive benefits package, including generous annual leave and a gain share bonus. Join us to be part of a team that values your growth and wellbeing, ensuring you have the tools and support needed to thrive in your role.
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Contact Detail:

Wickes Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Forklift Driving Customer Service Assistant, Northallerton

✨Tip Number 1

Familiarize yourself with the specific customer service expectations at Wickes. Since this role emphasizes a high level of customer interaction, understanding their approach to customer satisfaction can give you an edge during the interview.

✨Tip Number 2

Highlight any previous experience you have with forklift operation or customer service. Even if your experience isn't directly related, showcasing transferable skills can demonstrate your capability and willingness to learn.

✨Tip Number 3

Prepare to discuss safety protocols and your understanding of safe forklift operation. This role prioritizes safety, so showing that you take it seriously will resonate well with the hiring team.

✨Tip Number 4

Be ready to express your enthusiasm for learning and development opportunities. Wickes values growth, so sharing your career aspirations and how they align with the company's goals can make a positive impression.

We think you need these skills to ace Forklift Driving Customer Service Assistant, Northallerton

Customer Service Skills
Forklift Operation
Safety Awareness
Attention to Detail
Time Management
Communication Skills
Teamwork
Problem-Solving Skills
Basic Math Skills
Adaptability
Organizational Skills
Ability to Follow Procedures
Physical Stamina
Experience in Retail Environment

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities of a Forklift Driving Customer Service Assistant. Highlight your customer service skills and any relevant experience in your application.

Tailor Your CV: Customize your CV to reflect your experience in customer service and any forklift operation experience. Use keywords from the job description to make your application stand out.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the company's focus on customer experience. Mention your willingness to learn and adapt.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Wickes

✨Show Your Customer Service Skills

Since the role focuses heavily on customer experience, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any specific situations where you went above and beyond for a customer.

✨Demonstrate Safety Awareness

Safety is a top priority in this position. Be ready to discuss your understanding of safety protocols, especially when operating machinery like forklifts. If you have previous experience, mention how you ensured safety in your past roles.

✨Familiarize Yourself with Forklift Operations

Even if you don't have extensive forklift experience, showing that you understand the basics of forklift operation can set you apart. Research common practices and safety measures related to forklift driving.

✨Express Willingness to Learn

The company offers training and development opportunities, so emphasize your eagerness to learn and grow within the role. Mention any relevant skills or experiences that demonstrate your adaptability and willingness to take on new challenges.

Forklift Driving Customer Service Assistant, Northallerton
Wickes
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  • Forklift Driving Customer Service Assistant, Northallerton

    Northallerton
    Part-Time

    Application deadline: 2027-01-31

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    Wickes

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