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- Tasks: Assist customers with top-notch service while managing store tasks.
- Company: Wickes, a leading home improvement retailer with a focus on customer satisfaction.
- Benefits: Earn between £8.82 to £12.71 per hour, plus bonuses and up to 35 days annual leave.
- Other info: Flexible shifts available, including weekends, perfect for students.
- Why this job: Join a rewarding environment that prioritises growth and well-being.
- Qualifications: No specific qualifications required, just a passion for helping customers.
The predicted salary is between 18300 - 26400 £ per year.
Wickes is seeking dedicated individuals for customer service roles in Folkestone. The position involves assisting customers with high-quality service while managing various store tasks.
Shifts include two 8-hour segments weekly, requiring weekend availability. Salary ranges from £8.82 to £12.71 per hour based on age, plus bonuses and benefits including up to 35 days of annual leave and a 10% pension contribution.
Join us for a rewarding work environment focused on growth and well-being.
Customer Experience Associate — Flexible Shifts + Bonus & Benefits in Folkestone employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Associate — Flexible Shifts + Bonus & Benefits in Folkestone
✨Tip Number 1
Make sure to research Wickes and understand their values. When you know what they stand for, you can tailor your approach during interviews to show how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or tricky situations. We all know that great customer experience is key, so be ready to showcase your problem-solving abilities.
✨Tip Number 3
Network with current or former employees if you can. They can give you insider tips on what it’s like to work at Wickes and what the hiring managers are really looking for. Plus, a referral can go a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Customer Experience Associate — Flexible Shifts + Bonus & Benefits in Folkestone
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers. Share any experiences that highlight your dedication to providing top-notch service, as this is key for the Customer Experience Associate role.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the position at Wickes. Highlight relevant skills and experiences that align with the job description, so we can see how you fit into our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, making it easy for us to understand your qualifications and enthusiasm for the role.
Apply Through Our Website: We encourage you to submit your application through our website. This ensures that your application gets to the right place and allows us to process it efficiently. Plus, it’s super easy!
How to prepare for a job interview at Wickes
✨Know the Company
Before your interview, take some time to research Wickes. Understand their values, mission, and what they stand for in customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about situations where you went above and beyond to help a customer or resolved a difficult issue. This will demonstrate your ability to thrive in a customer-focused role.
✨Be Ready for Shift Questions
Since the role requires flexible shifts, be prepared to discuss your availability. Highlight your willingness to work weekends and how you can manage your time effectively. This shows that you're committed and ready to meet the demands of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if Wickes is the right fit for you.