At a Glance
- Tasks: Lead and support installation teams while ensuring top-notch service for customers.
- Company: Dynamic company focused on home improvement with a strong team culture.
- Benefits: Competitive salary, annual bonus, generous leave, and great discounts.
- Other info: Exciting opportunities for career growth and personal development.
- Why this job: Make a real difference in customer satisfaction and team success.
- Qualifications: Experience managing teams and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
As Field Installations Manager, you’ll play a key part in delivering exceptional service to our customers and installers. Your main tasks include guiding and supporting a network of installation businesses across the Newport area, bringing in new installers, building strong relationships with our stores and the National Customer Service Centre, acting as a go‑to person for both customers and installers, ensuring installation work meets our standards through monitoring quality and implementing risk management, ensuring installers follow health and safety guidelines, improving our service while keeping costs in check, and working closely with store teams and Design Consultants to improve delivery overall. This is a permanent, full‑time role (40 hours per week) based in the Newport area.
About You
You have experience managing multi‑location teams, either in the field or as a senior store manager. You are able to manage teams and achieve results, communicate clearly and build strong relationships with diverse stakeholders, understand customer needs and keep them satisfied, collaborate effectively across the business, organise and follow health and safety and service delivery guidelines. A valid driving licence and the ability to travel are required. Experience in home‑improvement installations is a bonus but not mandatory. Your ability to connect, engage and influence people is valued.
What We Offer
- Competitive salary plus car allowance
- Annual bonus of up to 15%
- Up to 35 days annual leave including 8 days bank holidays
- Up to 10% matched employer pension contribution
- 20% colleague discount
- Family‑friendly policies
- Save‑as‑you‑earn scheme
- Cashback health scheme
- Cycle‑to‑work scheme
- Life assurance
- Peppy
- Aviva Digital GP
- Financial education
Field Manager employer: Wickes
As a Field Manager in Newport, you will thrive in a supportive and dynamic work environment that prioritises employee growth and well-being. With competitive salaries, generous annual leave, and a range of benefits including a matched pension scheme and health initiatives, we foster a culture of collaboration and excellence. Join us to make a meaningful impact while enjoying a fulfilling career with ample opportunities for professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Field Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential employers on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your skills in action! If you have the chance, volunteer for projects or take part in relevant workshops. This not only boosts your experience but also gives you great stories to share during interviews.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their values and needs. We want to see that you’re genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Field Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Field Installations Manager role. Highlight your experience in managing teams and building relationships, as these are key to what we’re looking for.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully managed multi-location teams and improved service delivery in the past.
Showcase Your Communication Skills:Since clear communication is vital for this position, make sure your application is well-structured and free of errors. We want to see that you can convey your thoughts clearly and effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Wickes
✨Know Your Stuff
Make sure you understand the role of a Field Installations Manager inside out. Familiarise yourself with the key responsibilities, like managing multi-location teams and ensuring quality standards. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves building strong relationships with installers and customers, be ready to share examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your ability to connect and engage with diverse stakeholders – it’s all about demonstrating your interpersonal skills!
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, such as ensuring health and safety compliance or improving service delivery. Think of relevant experiences where you’ve tackled similar challenges and be prepared to discuss your thought process and outcomes.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current challenges in installations or how they measure success in this position. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
