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- Tasks: Lead and support installation teams while ensuring top-notch service and quality.
- Company: Join Wickes, a leading multichannel retailer with a focus on home improvement.
- Benefits: Enjoy competitive salary, company car, annual bonus, and up to 35 days off.
- Why this job: Make a real impact by enhancing customer experiences and building strong relationships.
- Qualifications: Experience managing teams and excellent communication skills are essential.
- Other info: Flexible working options available in an inclusive workplace focused on wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
As a Field Installations Manager, you’ll play a key part in delivering exceptional service to our customers and installers. Your main tasks will involve guiding and supporting a network of installation businesses across the North West area and finding and bringing in new installers to work with us. You’ll be focused on building strong relationships with our stores, the National Customer Service Centre, acting as a go-to person for both customers and installers.
A significant part of your role will be checking and making sure installation work meets our standards by monitoring installation quality and putting effective risk management in place. You’ll also be responsible for making sure installers follow all health and safety guidelines. You’ll be finding ways to make our service even better and helping to keep costs in check. Working closely with store teams and Design Consultants will be important to improve how we deliver installations overall. You’ll be out and about, meeting people and making things happen!
About You
We’re looking for people with experience managing multi‑location teams, either out in the field or as a senior store manager. What’s really important is that you have experience managing teams and getting good results. You should be able to talk clearly and build strong relationships with different people and be good at understanding customers, making sure they’re happy. The ability to work well with others across the business is key. You’ll need to be organised and able to follow guidelines, especially regarding health and safety and service delivery. A valid driving licence and the ability to travel are also necessary. Experience in home improvement installations is a bonus, but not a must‑have. We value your ability to connect, engage and influence people.
What We Offer
- Competitive salary plus company car
- Annual bonus of up to 15%
- Up to 35 days of annual leave including 8 days of Bank Holiday
- Up to 10% matched employer pension contribution
- Other financial and wellbeing benefits include: 20% colleague discount, family friendly policies, Save‑as‑you‑earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
About Us
Wickes is a leading multichannel retailer, but we are more than this – our unique service offering means that we have everything you need to complete your next home project, from kitchens, bathrooms, through to home office. We help you plan your space and support you through every step of your transformation, from concept to completion – with all the finishing touches supported by our experienced Design Consultants and Wickes Approved Contract Installer Network. Our unique culture means we believe in doing the right thing and help us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
Field Installations Manager - Preston employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Installations Manager - Preston
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show your personality during interviews! When you’re chatting with potential employers, let your passion for the role shine through. Share your experiences and how they relate to the Field Installations Manager position. Remember, they want to see how you’ll fit into their team!
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you’re genuinely interested in the role and the company. Ask about their approach to installation quality or how they support their teams. It’s a great way to demonstrate your knowledge and enthusiasm!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your skills and experience in a way that aligns perfectly with what we’re looking for.
We think you need these skills to ace Field Installations Manager - Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Installations Manager role. Highlight your experience managing teams and any relevant skills that match what we're looking for, like relationship building and health and safety knowledge.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your past experiences make you the perfect fit. Don’t forget to mention your ability to connect with customers and installers!
Showcase Your Achievements: When detailing your work history, focus on achievements rather than just duties. Use numbers and examples to show how you've improved service delivery or managed teams effectively. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, plus you’ll get all the latest updates about your application status directly from us!
How to prepare for a job interview at Wickes
✨Know Your Stuff
Before the interview, make sure you understand the role of a Field Installations Manager inside out. Familiarise yourself with the company's services, especially how they relate to home improvement installations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves building relationships with customers and installers, be prepared to discuss your experience in managing teams and fostering strong connections. Think of specific examples where you've successfully engaged with different stakeholders and how you resolved any challenges.
✨Health and Safety Matters
Given the importance of health and safety in this role, brush up on relevant guidelines and regulations. Be ready to discuss how you've implemented safety measures in previous roles and how you plan to ensure compliance among installers. This shows that you take these responsibilities seriously.
✨Bring Ideas to the Table
The company is looking for someone who can improve service delivery. Come prepared with ideas on how to enhance installation quality or streamline processes. This demonstrates your proactive approach and commitment to making things better, which is exactly what they want in a candidate.
