Customer Experience Associate — Flexible Hours & Benefits in Essex
Customer Experience Associate — Flexible Hours & Benefits

Customer Experience Associate — Flexible Hours & Benefits in Essex

Essex Part-Time 11 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Assist customers and ensure a fantastic shopping experience in a retail environment.
  • Company: Dynamic retail company in Essex with a focus on customer service.
  • Benefits: Flexible hours, competitive pay, pension contributions, and employee discounts.
  • Why this job: Join a fun team and make a difference in customers' shopping experiences.
  • Qualifications: Strong communication skills and a passion for helping others.
  • Other info: Great opportunity for career growth with flexible weekend shifts.

The predicted salary is between 11 - 16 £ per hour.

A retail company in Essex is seeking candidates for customer-focused roles. Successful applicants will assist customers by ensuring a high level of service, helping with stock management, and providing a positive shopping environment.

Two positions are available with flexible hours, including weekend shifts. A competitive hourly wage based on age, along with various benefits including a pension contribution and employee discounts, is offered.

Interested candidates should apply with an updated CV.

Customer Experience Associate — Flexible Hours & Benefits in Essex employer: Wickes

Join a dynamic retail company in Essex that prioritises customer satisfaction and employee well-being. With flexible hours, competitive pay, and a range of benefits including pension contributions and employee discounts, we foster a supportive work culture that encourages personal growth and development. Our commitment to creating a positive shopping environment not only enhances the customer experience but also makes us an excellent employer for those seeking meaningful and rewarding employment.
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Contact Detail:

Wickes Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Experience Associate — Flexible Hours & Benefits in Essex

Tip Number 1

Make sure to research the company before your interview. Knowing their values and customer service approach will help you tailor your answers and show that you're genuinely interested in the role.

Tip Number 2

Practice common interview questions related to customer service. Think about scenarios where you've gone above and beyond for a customer, as these stories can really make you stand out.

Tip Number 3

Dress appropriately for the interview. Even if the company has a casual vibe, looking polished shows that you take the opportunity seriously and respect the interview process.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar as they make their decision.

We think you need these skills to ace Customer Experience Associate — Flexible Hours & Benefits in Essex

Customer Service Skills
Stock Management
Communication Skills
Problem-Solving Skills
Teamwork
Attention to Detail
Flexibility
Positive Attitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring a positive vibe to our team!

Show Your Personality: Don’t be afraid to let your personality shine through in your application. We’re looking for friendly, approachable candidates who can create a welcoming shopping environment.

Highlight Flexibility: Since we offer flexible hours, mention your availability clearly. Let us know if you can work weekends or evenings, as this will make you stand out!

Apply Through Our Website: For the best chance of success, apply directly through our website. It’s super easy, and we’ll get your application straight away!

How to prepare for a job interview at Wickes

Know the Company

Before your interview, take some time to research the retail company. Understand their values, mission, and what makes them stand out in customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Showcase Your Customer Service Skills

Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to provide a high level of service, which is crucial for the role.

Be Ready for Scenario Questions

Expect to be asked how you would handle specific customer scenarios. Practice responses to common situations, like dealing with an unhappy customer or managing stock during busy hours. This will help you think on your feet and show your problem-solving skills.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.

Customer Experience Associate — Flexible Hours & Benefits in Essex
Wickes
Location: Essex
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  • Customer Experience Associate — Flexible Hours & Benefits in Essex

    Essex
    Part-Time
    11 - 16 £ / hour (est.)
  • W

    Wickes

    1000+
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