At a Glance
- Tasks: Lead the team, support customers, and ensure smooth store operations.
- Company: Wickes, a growing retail company with exciting expansion plans.
- Benefits: Competitive salary, bonuses, generous holiday, and discounts.
- Other info: Flexible working options and opportunities for career progression.
- Why this job: Gain leadership experience while making a real impact on customer satisfaction.
- Qualifications: Retail or trade experience and a hands-on approach.
The predicted salary is between 30000 - 40000 € per year.
Our Store Assistant Managers are at the heart of our stores. You’ll lead from the front, support your team, and keep everything running smoothly. With plans to expand from 230 to 300 stores by 2030, we’re investing in our future, creating more opportunities for our colleagues to progress.
As a Store Assistant Manager, you’re the go-to person on shift. One moment you might be helping a customer design their dream kitchen or bathroom, the next you’re supporting a delivery, or solving a customer issue. You’ll play a key part across all areas of the store, including:
- Supporting the Store Managers
- Leading the store in the Store Manager’s absence
- Delivering results through sales and exceptional service
- Inspiring and supporting colleagues to deliver great customer service
- Ensuring the store safety, compliance and operational excellence for everyone
At Wickes, we operate across four key areas of the store:
- Helping customers find what they need (self-serve)
- Supporting larger home projects from design to installation (showroom)
- Delivering great service through our sales teams (assisted selling)
- Takes pride in delivering a great customer experience
Experience in retail, trade, or a similar environment is essential. A hands-on approach and willingness to get stuck in across all areas of the store.
The ability to balance customer needs, team support and operational priorities.
A full UK driving licence and flexibility to support nearby stores when needed.
We’ll support you to grow and develop your leadership skills, with real opportunities to progress.
~ Up to 7.5% annual bonus + up to £300 per month gainshare bonus
~ 6% pension contribution matched
~ Up to 35 days’ holiday including bank holidays
~ 20% colleague discount
~ Save-as-you-earn scheme
~ Life assurance
~ Access to Digital GP and wellbeing support
~ Discounts and cashback across a wide range of retailers
You may occasionally support nearby stores, so some flexibility and travel is needed. Flexible working can be discussed as part of your application.
If you’re ready to take the next step in your retail career, build leadership experience and be part of a team that makes a real difference to customers’ homes, we'd love to hear from you.
Manager/Assistant Manager, in Dundee employer: Wickes
Wickes is an exceptional employer that prioritises the growth and development of its employees, offering a supportive work culture where you can thrive as a Store Assistant Manager. With plans for significant expansion, you'll have ample opportunities to advance your career while enjoying a comprehensive benefits package, including generous holiday allowances, bonuses, and discounts. Join us in creating inspiring customer experiences and be part of a team that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Manager/Assistant Manager, in Dundee
✨Tip Number 1
Get to know the company culture! Before your interview, check out Wickes' social media and website. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or solved a problem. Be ready to share these experiences during your interview to demonstrate your hands-on approach and ability to inspire others.
✨Tip Number 3
Show off your customer service skills! Prepare examples of how you've gone above and beyond for customers in the past. This will highlight your commitment to delivering great customer experiences, which is key for the role.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team or store operations. This shows your enthusiasm and helps you gauge if it's the right fit for you.
We think you need these skills to ace Manager/Assistant Manager, in Dundee
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how much you care about helping customers and supporting your team!
Tailor Your CV:Make sure your CV highlights relevant experience in retail or similar environments. We’re looking for hands-on experience, so don’t forget to mention any leadership roles or achievements that demonstrate your ability to inspire and support others.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wickes
✨Know the Company Inside Out
Before your interview, make sure you research Wickes thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a potential Store Assistant Manager, it's crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you inspire and support colleagues to deliver exceptional customer service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle various situations in the store. Think of scenarios where you had to balance customer needs with operational priorities, and be ready to discuss how you managed those challenges.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for growth, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
