At a Glance
- Tasks: Help customers design their dream kitchens and bathrooms with creativity and care.
- Company: Join a leading home improvement retailer dedicated to customer satisfaction.
- Benefits: Competitive salary, uncapped commission, flexible working, and generous annual leave.
- Other info: Comprehensive training provided and opportunities for career growth.
- Why this job: Make a real difference in people's homes while developing your design skills.
- Qualifications: Customer-focused, sales-driven, and creative with some design tool experience.
The predicted salary is between 30000 - 40000 £ per year.
Helping the nation feel house proud.
The role
If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and create spaces that make a real difference in their homes. From the first conversation in our showroom to visiting them at home, you’ll guide them through the process with care.
You’ll take the time to understand what matters to them, offer product advice, and use your design knowledge to bring their ideas to life. Every project is unique and every project matters.
Shift Patterns - 20hrs contract
Your responsibilities:
- Deliver our full Wickes customer journey: whether it’s in-store, virtual, or at a customer’s home, you’ll treat every customer with the same attention.
- You’ll also be proactive in generating leads within your showroom.
- Create inspiring designs using our design tools, presenting and refining ideas in collaboration with customers.
- Look after your showroom maintaining displays and keeping up our high standards.
- Stay compliant with all company policies and regulations including finance, GDPR, and health & safety.
- You’re customer-focused: you’re a great listener who enjoys helping customers and building trusted relationships.
- You’re sales driven and results-minded: you’re experienced in consultative selling and are motivated to achieve and exceed sales targets while doing what’s right for our customers.
- You’re creative and practical: you can see the possibilities in a space and know how to make ideas work.
- You’re industry savvy: you keep up to date with the latest trends and understand your local market.
- Some experience of using design tools would be desirable, however a working knowledge of similar tools such as AutoCAD or Photoshop would be an advantage.
- You will also need a valid UK driving licence and access to a vehicle as you’ll visit customers at home.
Why join us
We’ll give you the tools, training and support to do your best work.
- Competitive salary plus uncapped commission (including guaranteed commission during your training period)
- Comprehensive 7-week training programme where you’ll learn about our products, our design tools and our customer sales journey
- Flexible working options
- Up to 35 days of annual leave
Kitchen Sales Consultant - Kitchens in Dundee employer: Wickes
At Wickes, we pride ourselves on being an exceptional employer, offering a supportive work culture that values creativity and customer focus. As a Kitchen Sales Consultant, you'll benefit from comprehensive training, flexible working options, and a competitive salary with uncapped commission, all while helping customers create inspiring spaces in their homes. Join us to grow your career in a dynamic environment where every project matters and your contributions are truly valued.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Sales Consultant - Kitchens in Dundee
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Wickes, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Kitchen Sales Consultant - Kitchens in Dundee
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Wickes that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Wickes will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Wickes and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Wickes
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Wickes, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Wickes!
