At a Glance
- Tasks: Lead the team, support customers, and ensure smooth store operations.
- Company: Wickes, a growing retail company with exciting expansion plans.
- Benefits: Up to 35 days holiday, bonuses, discounts, and wellbeing support.
- Other info: Flexible working options available; great opportunities for career progression.
- Why this job: Gain leadership experience while making a real difference in customers' lives.
- Qualifications: Retail experience and a hands-on approach are essential.
The predicted salary is between 25000 - 32000 £ per year.
Our Store Assistant Managers are at the heart of our stores. You’ll lead from the front, support your team, and keep everything running smoothly. With plans to expand from 230 to 300 stores by 2030, we’re investing in our future, creating more opportunities for our colleagues to progress.
As a Store Assistant Manager, you’re the go-to person on shift. One moment you might be helping a customer design their dream kitchen or bathroom, the next you’re supporting a delivery, or solving a customer issue. You’ll play a key part across all areas of the store, including:
- Supporting the Store Managers
- Leading the store in the Store Manager’s absence
- Delivering results through sales and exceptional service
- Inspiring and supporting colleagues to deliver great customer service
- Ensuring the store safety, compliance and operational excellence for everyone
At Wickes, we operate across four key areas of the store:
- Helping customers find what they need (self-serve)
- Supporting larger home projects from design to installation (showroom)
- Delivering great service through our sales teams (assisted selling)
- Takes pride in delivering a great customer experience
Experience in retail, trade, or a similar environment is essential. A hands-on approach and willingness to get stuck in across all areas of the store.
The ability to balance customer needs, team support and operational priorities.
A full UK driving licence and flexibility to support nearby stores when needed.
We’ll support you to grow and develop your leadership skills, with real opportunities to progress.
~ Up to 7.5% annual bonus + up to £300 per month gainshare bonus
~ 6% pension contribution matched
~ Up to 35 days’ holiday including bank holidays
~ 20% colleague discount
~ Save-as-you-earn scheme
~ Life assurance
~ Access to Digital GP and wellbeing support
~ Discounts and cashback across a wide range of retailers
You may occasionally support nearby stores, so some flexibility and travel is needed. Flexible working can be discussed as part of your application.
If you’re ready to take the next step in your retail career, build leadership experience and be part of a team that makes a real difference to customers’ homes, we'd love to hear from you.
Assistant to Manager in Dundee employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant to Manager in Dundee
✨Tip Number 1
Get to know the company! Research Wickes and understand their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant to Manager role. Personal connections can make a huge difference!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to leadership, customer service, and operational excellence. Role-play with a friend or family member to build your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Wickes team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Assistant to Manager in Dundee
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how much you love helping customers and supporting your team. Share any relevant experiences that highlight your hands-on approach and commitment to delivering great service.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your experience in retail or similar environments, and explain how your skills align with the responsibilities of an Assistant to Manager. This shows us you’ve done your homework and are genuinely interested in the role.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do, so get clicking!
How to prepare for a job interview at Wickes
✨Know the Company Inside Out
Before your interview, make sure you research Wickes thoroughly. Understand their values, recent news, and what sets them apart in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As an Assistant to Manager, you'll need to demonstrate your ability to lead and support a team. Prepare examples from your past experiences where you've successfully led a project or helped a colleague. Highlight how you can inspire others to deliver great customer service.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like resolving a customer issue or managing a busy shift. Think of scenarios from your previous roles and how you tackled challenges. This will show your problem-solving skills and hands-on approach.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team dynamics, opportunities for growth, or how success is measured in the role. This shows you're engaged and serious about the position.