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- Tasks: Lead the team, support customers, and ensure smooth store operations.
- Company: Wickes, a growing retail company with exciting expansion plans.
- Benefits: Up to 35 days holiday, bonuses, discounts, and wellbeing support.
- Other info: Flexible working options available; great career progression opportunities.
- Why this job: Gain leadership experience while making a real difference in customers' lives.
- Qualifications: Retail or trade experience and a hands-on approach are essential.
The predicted salary is between 30000 - 40000 £ per year.
Our Store Assistant Managers are at the heart of our stores. You’ll lead from the front, support your team, and keep everything running smoothly. With plans to expand from 230 to 300 stores by 2030, we’re investing in our future, creating more opportunities for our colleagues to progress.
As a Store Assistant Manager, you’re the go-to person on shift. One moment you might be helping a customer design their dream kitchen or bathroom, the next you’re supporting a delivery, or solving a customer issue. You’ll play a key part across all areas of the store, including:
- Supporting the Store Managers
- Leading the store in the Store Manager’s absence
- Delivering results through sales and exceptional service
- Inspiring and supporting colleagues to deliver great customer service
- Ensuring the store safety, compliance and operational excellence for everyone
At Wickes, we operate across four key areas of the store:
- Helping customers find what they need (self-serve)
- Supporting larger home projects from design to installation (showroom)
- Delivering great service through our sales teams (assisted selling)
- Takes pride in delivering a great customer experience
Experience in retail, trade, or a similar environment is essential. A hands-on approach and willingness to get stuck in across all areas of the store.
The ability to balance customer needs, team support and operational priorities.
A full UK driving licence and flexibility to support nearby stores when needed.
We’ll support you to grow and develop your leadership skills, with real opportunities to progress.
Benefits include:
- Up to 7.5% annual bonus + up to £300 per month gainshare bonus
- 6% pension contribution matched
- Up to 35 days’ holiday including bank holidays
- 20% colleague discount
- Save-as-you-earn scheme
- Life assurance
- Access to Digital GP and wellbeing support
- Discounts and cashback across a wide range of retailers
You may occasionally support nearby stores, so some flexibility and travel is needed. Flexible working can be discussed as part of your application.
If you’re ready to take the next step in your retail career, build leadership experience and be part of a team that makes a real difference to customers’ homes, we'd love to hear from you.
Assistant Manager Restaurant in Dundee employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager Restaurant in Dundee
✨Tip Number 1
Get to know the company! Research Wickes and understand their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Wickes. Plus, a referral can give you a leg up!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to leadership and customer service. Think of examples from your past experiences that showcase your skills and how you’ve handled challenges in a retail environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager Restaurant in Dundee
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let us see your enthusiasm for the retail world. Share experiences that highlight your love for customer service and how you’ve made a difference in previous roles. We want to know why you’re excited about this opportunity!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant Manager role. Highlight relevant experience in retail or similar environments, and don’t forget to mention any leadership skills you possess. We appreciate when candidates take the time to align their application with our needs.
Be Specific About Your Achievements: Use concrete examples to showcase your achievements in past roles. Whether it’s boosting sales, improving customer satisfaction, or leading a team, we love to see numbers and results. This helps us understand the impact you can bring to our store!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there, which can help you tailor your application even further!
How to prepare for a job interview at Wickes
✨Know the Company Inside Out
Before your interview, make sure you research Wickes thoroughly. Understand their values, products, and recent news. This will not only help you answer questions but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you inspire and support colleagues to deliver great customer service.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like a difficult customer or a busy shift. Think of scenarios that showcase your problem-solving skills and ability to balance customer needs with operational priorities.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the store's expansion plans or how they support employee development. It shows you're engaged and thinking about your future with the company.