Customer Service Assistant, Wallsend
Customer Service Assistant, Wallsend

Customer Service Assistant, Wallsend

Wallsend Part-Time No home office possible
W

At a Glance

  • Tasks: Assist customers and ensure a friendly shopping experience every day.
  • Company: Join a supportive team focused on customer satisfaction and employee development.
  • Benefits: Enjoy competitive pay, bonuses, discounts, and a comprehensive benefits package.
  • Why this job: Great opportunity for growth in a welcoming environment with a focus on wellbeing.
  • Qualifications: Previous customer service experience is preferred but not mandatory.
  • Other info: Flexible working options available; apply now to join our inclusive workplace!

Job Title: Customer Service Assistant Salary: £11.44 per hour Job Type: Part Time The Role… Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world. About you… Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role. What can we offer you? You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes: If you are 21 yrs and over £11.44phr, 18 yrs – 20 yrs £10.79phr and under 18 yrs £7.94 phr. Up to £300 per month gain share bonus Up to 10% employer pension contribution Up to 35 days of annual leave including 8 days of bank holidays Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership. We aim to create an inclusive workplace with colleagues\\\\\\\\\\\\\\\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process. Apply now! * Salary dependant on age. Vacancy Reference # 98865 \\\\\\\\\\\\\\\”Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form\\\\\\\\\\\\\\\”

Customer Service Assistant, Wallsend employer: Wickes

At our Wallsend location, we pride ourselves on being an exceptional employer dedicated to enhancing the customer experience while fostering a supportive and inclusive work environment. With competitive pay, extensive benefits, and a strong focus on employee development, we empower our team members to grow their careers and enjoy a fulfilling work-life balance. Join us and be part of a culture that values your contributions and prioritizes your wellbeing.
W

Contact Detail:

Wickes Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant, Wallsend

✨Tip Number 1

Fokussiere dich auf deine Kundenservice-Erfahrung. Überlege dir konkrete Beispiele, wie du in der Vergangenheit Kunden geholfen hast und welche positiven Rückmeldungen du erhalten hast. Das zeigt, dass du die Anforderungen der Stelle verstehst.

✨Tip Number 2

Informiere dich über das Unternehmen und seine Werte. Wenn du während des Gesprächs zeigst, dass du die Philosophie des Unternehmens teilst und bereit bist, zur Verbesserung des Kundenerlebnisses beizutragen, hinterlässt das einen positiven Eindruck.

✨Tip Number 3

Bereite dich darauf vor, Fragen zu beantworten, die deine Flexibilität und Teamfähigkeit betreffen. Da es sich um eine Teilzeitstelle handelt, ist es wichtig, dass du zeigst, dass du bereit bist, in einem dynamischen Umfeld zu arbeiten und dich an verschiedene Situationen anzupassen.

✨Tip Number 4

Zeige deine Begeisterung für die Rolle und das Unternehmen. Ein positives Auftreten und die Bereitschaft, dazuzulernen, können den Unterschied machen. Lass sie wissen, dass du motiviert bist, Teil ihres Teams zu werden.

We think you need these skills to ace Customer Service Assistant, Wallsend

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Teamwork
Time Management
Adaptability
Empathy
Conflict Resolution
Multitasking
Positive Attitude
Sales Skills
Basic IT Skills

Some tips for your application 🫡

Understand the Role: Make sure to read the job description thoroughly. Understand what a Customer Service Assistant does and how you can contribute to creating a positive customer experience.

Highlight Relevant Experience: If you have previous experience in customer service, make sure to highlight it in your CV and cover letter. Provide specific examples of how you've successfully assisted customers in the past.

Showcase Your Skills: Emphasize skills that are important for this role, such as communication, problem-solving, and teamwork. Use concrete examples to demonstrate these skills in your application.

Express Your Enthusiasm: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work there and how you align with their values, especially regarding customer service.

How to prepare for a job interview at Wickes

✨Show Your Customer Service Skills

Since the role focuses heavily on customer experience, be prepared to share specific examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations and ensured customer satisfaction.

✨Demonstrate Team Spirit

This position requires working closely with others. Be ready to discuss how you collaborate with team members to create a positive environment for customers. Mention any previous roles where teamwork was essential.

✨Express Your Willingness to Learn

The company values development and training. Show enthusiasm for learning new skills and adapting to different situations. You might want to mention any relevant training or courses you've taken in the past.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you understand if it's the right fit for you.

Customer Service Assistant, Wallsend
Wickes
W
  • Customer Service Assistant, Wallsend

    Wallsend
    Part-Time

    Application deadline: 2027-01-31

  • W

    Wickes

Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>