Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience every day.
- Company: Join a friendly team focused on customer satisfaction and employee development.
- Benefits: Enjoy flexible hours, competitive pay, and a range of perks including discounts and bonuses.
- Why this job: Be part of a supportive culture that values your growth and wellbeing.
- Qualifications: Previous customer service experience is preferred; bring your enthusiasm and a CV!
- Other info: Flexible working options available; we prioritise inclusivity and support.
Job Title: Customer Service AssistantSalary: £12.21 per hour Job Type: Part Time
The Role…
Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.
About you…
Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.
Please ensure to apply with an up to date CV attached. Applications without CVs currently will not be accepted.If you require adjustments to be able to apply, please submit a reasonable adjustment form below.
What can we offer you?
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:
- If you are 21 yrs and over £12.21 phr, 18 yrs – 20 yrs £11.51 phr and under 18 yrs £8.47 phr.
- Up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues\\\\\\\\\\\\\\\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Apply now!
* Salary dependant on age.
Vacancy Reference #99436
\\\\\\\\\\\\\\\”Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form\\\\\\\\\\\\\\\”
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant, Paulton
✨Tip Number 1
Familiarise yourself with the company’s values and customer service philosophy. This will help you align your responses during any interviews, showcasing that you understand and embody their commitment to a high level of customer service.
✨Tip Number 2
Prepare examples from your past experiences where you provided excellent customer service. Think about specific situations where you went above and beyond to assist customers, as these stories can make a strong impression during interviews.
✨Tip Number 3
Research common customer service scenarios and how to handle them effectively. Being able to demonstrate your problem-solving skills and ability to remain calm under pressure will set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for the role and the company during your interactions. Employers appreciate candidates who are genuinely excited about the opportunity, so let your passion for customer service shine through in every conversation.
We think you need these skills to ace Customer Service Assistant, Paulton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Include specific examples of how you've provided excellent customer experiences in previous roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service. Mention why you want to work for this company and how your skills align with their values.
Highlight Relevant Skills: In your application, emphasise skills such as communication, problem-solving, and teamwork. These are crucial for a Customer Service Assistant role.
Follow Application Instructions: Ensure you attach your CV as specified in the job description. Applications without a CV will not be accepted, so double-check before submitting.
How to prepare for a job interview at Wickes
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer experience, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've handled difficult situations or gone above and beyond for a customer.
✨Research the Company Culture
Understanding the company's values and culture is crucial. Familiarise yourself with their commitment to customer service and employee wellbeing. This will help you align your answers with what they are looking for.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and opportunities for growth within the company. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Dress Appropriately
Even though the role may be casual, dressing smartly for the interview can make a positive impression. Aim for a neat and professional appearance to show that you take the opportunity seriously.
