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- Tasks: Assist customers and ensure a friendly shopping experience at Wickes.
- Company: Wickes is dedicated to providing excellent customer service in a supportive environment.
- Benefits: Enjoy flexible hours, competitive pay, and a range of perks including discounts and bonuses.
- Why this job: Join a down-to-earth team focused on growth, development, and customer satisfaction.
- Qualifications: Previous customer service experience is preferred but not mandatory.
- Other info: Flexible working options available; apply now to start your journey!
Job Title: Customer Service Assistant Salary: £11.44 per hour Job Type: Part Time Wickes, Larch Street, Oldham, OL8 1TA The Role… Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world. Permanent and Part-time, 12 hours per week. About you… Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role. What can we offer you? You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes: If you are 21 yrs and over £11.44phr, 18 yrs – 20 yrs £10.79phr and under 18 yrs £7.94 phr. Up to £300 per month gain share bonus Up to 10% employer pension contribution Up to 35 days of annual leave including 8 days of bank holidays Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership. We aim to create an inclusive workplace with colleagues\\\\\\\\\\\\\\\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process. Apply now! * Salary dependant on age. Vacancy Reference # 98866 \\\\\\\\\\\\\\\”Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form\\\\\\\\\\\\\\\”
Customer Service Assistant, Oldham employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant, Oldham
✨Tip Number 1
Familiarize yourself with Wickes' customer service philosophy. Understanding their approach to creating a friendly and helpful environment will help you align your responses during the interview.
✨Tip Number 2
Highlight any previous experience in customer service roles. Be ready to share specific examples of how you've successfully assisted customers in the past, as this will demonstrate your capability for the role.
✨Tip Number 3
Prepare to discuss your availability and flexibility. Since this is a part-time position, showing that you can adapt to different shifts will make you a more attractive candidate.
✨Tip Number 4
Research Wickes' products and services. Being knowledgeable about what they offer will not only impress during the interview but also show your genuine interest in the company.
We think you need these skills to ace Customer Service Assistant, Oldham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Assistant position. Tailor your application to highlight your relevant experience in customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous roles where you provided excellent customer service. Use specific examples to demonstrate how you handled customer inquiries or resolved issues effectively.
Show Enthusiasm: Express your passion for customer service in your application. Mention why you want to work at Wickes and how you can contribute to creating a positive customer experience.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wickes
✨Show Your Customer Service Skills
Since the role focuses heavily on customer experience, be prepared to share specific examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle difficult situations and ensure customer satisfaction.
✨Demonstrate Team Spirit
Wickes values a collaborative work environment. Be ready to discuss how you work well in a team, support your colleagues, and contribute to a positive workplace culture. Mention any experiences where teamwork led to successful outcomes.
✨Express Your Willingness to Learn
The company offers fantastic learning and development opportunities. Show enthusiasm for personal growth and be open about your desire to learn new skills that will benefit both you and the company.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the training process, opportunities for advancement, or how the team measures success in customer service.
