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- Tasks: Assist customers and ensure a friendly shopping experience every day.
- Company: Join Wickes, a supportive company focused on customer satisfaction and employee growth.
- Benefits: Enjoy competitive pay, bonuses, discounts, and up to 35 days of leave.
- Why this job: Great opportunity for personal development in a welcoming environment with flexible working options.
- Qualifications: Previous customer service experience is preferred; bring your updated CV to apply.
- Other info: We prioritize inclusivity and well-being; adjustments can be made during the application process.
The predicted salary is between 23800 - 23800 £ per year.
Job Title: Customer Service AssistantSalary: £11.44 per hour Job Type: Part Time
Wickes, 38 St Peters Road, Huntingdon, PE29 7DA
The Role…
Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.
Fixed term contract and Part-time, 18 hours per week.
About you…
Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.
Please ensure to apply with an up to date CV attached. Applications without CVs currently will not be accepted.If you require adjustments to be able to apply, please submit a reasonable adjustment form below.
What can we offer you?
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:
- If you are 21 yrs and over £11.44phr, 18 yrs – 20 yrs £10.79phr and under 18 yrs £7.94 phr.
- Up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues\\\\\\\\\\\\\\\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Apply now!
* Salary dependant on age.
Vacancy Reference #99096
\\\\\\\\\\\\\\\”Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form\\\\\\\\\\\\\\\”
Customer Service Assistant, Huntingdon employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant, Huntingdon
✨Tip Number 1
Familiarize yourself with Wickes' products and services. Understanding what the store offers will help you engage with customers more effectively and demonstrate your commitment to providing excellent service.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's through volunteering or part-time work, gaining hands-on experience will make you stand out as a candidate who can handle customer interactions with ease.
✨Tip Number 3
Show enthusiasm for the role during any interactions with the hiring team. A positive attitude and genuine interest in helping customers can leave a lasting impression and increase your chances of landing the job.
✨Tip Number 4
Be prepared to discuss your previous customer service experiences in detail during the interview. Highlight specific situations where you went above and beyond to assist customers, as this will showcase your suitability for the role.
We think you need these skills to ace Customer Service Assistant, Huntingdon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Use specific examples that demonstrate your ability to provide a high level of customer care, as this is crucial for the role.
Write a Strong Cover Letter: Craft a cover letter that reflects your enthusiasm for the position and the company. Mention why you want to work at Wickes and how your skills align with their focus on customer experience.
Highlight Flexibility: If you are open to flexible working arrangements, mention this in your application. It shows your willingness to adapt and meet the company's needs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wickes
✨Show Your Customer Service Skills
Since the role focuses heavily on customer experience, be prepared to share specific examples of how you've provided excellent customer service in the past. Highlight your ability to handle difficult situations and ensure customer satisfaction.
✨Familiarize Yourself with Wickes
Do some research on Wickes and its values. Understanding their commitment to customer service and community can help you align your answers with what they are looking for in a candidate.
✨Prepare Questions
Think of insightful questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about training opportunities or how success is measured in the customer service team.
✨Dress Appropriately
Even though the work environment may be casual, dressing smartly for the interview shows professionalism and respect for the opportunity. Aim for business casual attire to make a good first impression.
