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- Tasks: Assist customers and ensure a friendly shopping experience every day.
- Company: Join a supportive team focused on customer satisfaction and employee growth.
- Benefits: Enjoy competitive pay, bonuses, discounts, and up to 35 days of leave.
- Why this job: Great opportunity for personal development in a welcoming environment.
- Qualifications: Previous customer service experience is preferred; bring your updated CV!
- Other info: Flexible working options available; we prioritize inclusivity and wellbeing.
Job Title: Customer Service AssistantSalary: £11.44 per hour Job Type: Part Time
The Role…
Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.
About you…
Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.
Please ensure to apply with an up to date CV attached. Applications without CVs currently will not be accepted.If you require adjustments to be able to apply, please submit a reasonable adjustment form below.
What can we offer you?
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:
- If you are 21 yrs and over £11.44phr, 18 yrs – 20 yrs £10.79phr and under 18 yrs £7.94 phr.
- Up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues\\\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Apply now!
* Salary dependant on age.
Vacancy Reference #99000
\\\”Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form\\\”
Customer Service Assistant, Bexhill On Sea employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant, Bexhill On Sea
✨Tip Number 1
Familiarize yourself with the company’s values and customer service philosophy. This will help you align your responses during the interview with what they prioritize, showing that you are a great fit for their team.
✨Tip Number 2
Prepare to share specific examples from your past experiences where you provided excellent customer service. Highlighting these instances can demonstrate your capability and commitment to creating a positive customer experience.
✨Tip Number 3
Research common customer service scenarios and think about how you would handle them. Being able to discuss your approach to resolving issues or enhancing customer satisfaction can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for the role and the company during your interactions. A positive attitude can be contagious and is often a key factor in customer service roles, making you a more appealing candidate.
We think you need these skills to ace Customer Service Assistant, Bexhill On Sea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service roles. Emphasize any previous positions where you provided high levels of customer support, as this is crucial for the role.
Showcase Your Skills: In your application, mention specific skills that align with the job description, such as communication, problem-solving, and teamwork. These are key attributes for a Customer Service Assistant.
Write a Strong Cover Letter: If a cover letter is required, use it to express your enthusiasm for the role and the company. Share why you want to work there and how your values align with theirs, particularly regarding customer experience.
Follow Application Instructions: Ensure you attach your up-to-date CV as specified in the job description. Applications without a CV will not be accepted, so double-check that all required documents are included before submitting.
How to prepare for a job interview at Wickes
✨Show Your Customer Service Skills
Since the role focuses heavily on customer experience, be prepared to share specific examples of how you've provided excellent customer service in the past. Highlight your ability to handle difficult situations and ensure customer satisfaction.
✨Demonstrate Team Spirit
This position requires collaboration with colleagues to create a friendly environment. Be ready to discuss how you work well in a team and contribute to a positive workplace culture.
✨Research the Company
Familiarize yourself with the company's values and mission. Understanding their commitment to customer service and employee development will help you align your answers with what they are looking for.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, training opportunities, and company culture to show your genuine interest in the position.
