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- Tasks: Assist customers and enhance their shopping experience every day.
- Company: Join a supportive team focused on customer satisfaction and employee growth.
- Benefits: Enjoy competitive pay, bonuses, discounts, and a comprehensive benefits package.
- Why this job: Great opportunity for personal development in a friendly, inclusive environment.
- Qualifications: Previous customer service experience is preferred but not mandatory.
- Other info: Flexible working options available; apply now to start your journey!
Job Title: Customer Service Assistant Salary: £11.44 per hour Job Type: Part Time The Role… Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world. About you… Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role. What can we offer you? You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes: If you are 21 yrs and over £11.44phr, 18 yrs – 20 yrs £10.79phr and under 18 yrs £7.94 phr. Up to £300 per month gain share bonus Up to 10% employer pension contribution Up to 35 days of annual leave including 8 days of bank holidays Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership. We aim to create an inclusive workplace with colleagues\\\\\\\\\\\\\\\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process. Apply now! * Salary dependant on age. Vacancy Reference # 47398 \\\\\\\\\\\\\\\”Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form\\\\\\\\\\\\\\\”
Customer Service Assistant, Aintree employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant, Aintree
✨Tip Number 1
Make sure to highlight your previous customer service experience during the interview. Share specific examples of how you handled difficult situations or went above and beyond for customers, as this will demonstrate your ability to create a positive customer experience.
✨Tip Number 2
Familiarize yourself with the company’s values and customer service philosophy. This will help you align your answers with what they are looking for and show that you are genuinely interested in being part of their team.
✨Tip Number 3
Prepare questions to ask during the interview about the team dynamics and training opportunities. This shows that you are proactive and eager to learn, which is a quality they value in a Customer Service Assistant.
✨Tip Number 4
Dress appropriately for the interview to make a good first impression. A neat and professional appearance can set the tone for a positive interaction and reflect your seriousness about the role.
We think you need these skills to ace Customer Service Assistant, Aintree
Some tips for your application 🫡
Understand the Role: Make sure to read the job description thoroughly. Understand what a Customer Service Assistant does and how you can contribute to creating a positive customer experience.
Highlight Relevant Experience: If you have previous experience in customer service, make sure to highlight it in your CV and cover letter. Provide specific examples of how you've successfully assisted customers in the past.
Show Enthusiasm: In your application, express your enthusiasm for the role and the company. Mention why you want to work there and how you align with their values of customer service and inclusivity.
Tailor Your Application: Customize your CV and cover letter for this specific position. Use keywords from the job description to demonstrate that you are a good fit for the role and understand what they are looking for.
How to prepare for a job interview at Wickes
✨Show Your Customer Service Skills
Since the role focuses heavily on customer experience, be prepared to share specific examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations and ensured customer satisfaction.
✨Demonstrate Team Spirit
This position requires working closely with others to create a friendly environment. Discuss your ability to collaborate with team members and how you contribute to a positive workplace culture.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical customer service scenarios. Practice responding to these types of questions, showcasing your problem-solving skills and ability to think on your feet.
✨Express Your Interest in Growth
The company values development and career growth. Make sure to express your enthusiasm for learning new skills and advancing within the organization. Share any relevant training or development experiences you've had in the past.
