At a Glance
- Tasks: Deliver exceptional customer service and create a friendly shopping experience.
- Company: Join a supportive team focused on customer satisfaction and employee growth.
- Benefits: Competitive pay, bonuses, discounts, and extensive wellbeing support.
- Other info: Flexible hours with opportunities for personal and professional development.
- Why this job: Gain valuable experience while making customers smile and building your career.
- Qualifications: Previous customer service experience is preferred but not essential.
The predicted salary is between 12.71 - 12.71 £ per hour.
Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile. Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.
Working Hours
4 hours per week. Weekend availability is essential. Shifts will typically be 4 hours.
Store Opening Hours
Monday–Friday: 7:00 am – 8:00 pm
Saturday: 7:00 am – 7:00 pm
Sunday: 10:00 am – 4:00 pm
About You
Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.
What We Offer
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:
- If you are 21 yrs and over £12.71 per hour, 18 yrs - 20 yrs £12.00 per hour and under 18 yrs £8.82 per hour.
- Up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do. We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know.
Customer Service Assistant employer: Wickes
Wickes is an excellent employer for those passionate about design and customer service, offering a supportive work environment where creativity thrives. With a comprehensive training programme, dedicated mentorship, and flexible working options, employees are empowered to grow and succeed while enjoying competitive benefits like uncapped commission and generous annual leave. Our commitment to inclusivity and employee wellbeing makes Wickes a rewarding place to build a meaningful career in the kitchen and bathroom design industry.
