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- Tasks: Deliver top-notch customer service and assist with warehouse duties.
- Company: Wickes, a leading home improvement retailer with a strong community focus.
- Benefits: Competitive pay, bonuses, pension contributions, discounts, and wellbeing initiatives.
- Other info: Great opportunity for personal growth in a supportive environment.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Experience in customer service and flexibility to work weekends.
The predicted salary is between 20000 - 25000 £ per year.
Wickes is seeking an all-rounder for a customer service role in Greater Lincolnshire. The ideal candidate should have experience in similar roles and a willingness to work flexible shifts, including weekends.
You'll be responsible for providing excellent customer service while assisting with manual handling and warehouse duties.
Wickes offers a competitive pay based on age, bonuses, a pension contribution, and various financial benefits including discounts and wellbeing initiatives.
Customer Experience Specialist — Flexible Weekends employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist — Flexible Weekends
✨Tip Number 1
Make sure to research Wickes and their customer service values. Knowing what they stand for will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service. Think about your past experiences and how they relate to the skills needed for this role. We want you to shine when it comes to showcasing your abilities!
✨Tip Number 3
Don’t forget to highlight your flexibility! Since the job requires working weekends, emphasise your willingness to adapt your schedule. This can set you apart from other candidates who might not be as open.
✨Tip Number 4
Apply through our website for a smoother process. It’s quick and easy, plus you’ll get updates directly from us. Let’s get you on the path to landing that Customer Experience Specialist role!
We think you need these skills to ace Customer Experience Specialist — Flexible Weekends
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service roles. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Flexibility is Key: Since this role involves flexible shifts, including weekends, let us know about your availability. If you can work varied hours, mention it! We love candidates who are adaptable and ready to jump in when needed.
Be Yourself: We’re looking for genuine people who can connect with our customers. Don’t be afraid to let your personality shine through in your application. A little bit of authenticity goes a long way!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s super easy and ensures we receive all your details without any hiccups. We can’t wait to hear from you!
How to prepare for a job interview at Wickes
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to share examples from your past experiences. Think about situations where you turned a negative experience into a positive one, as this will show your problem-solving abilities.
✨Flexibility is Key
Since the role requires flexible shifts, be prepared to discuss your availability openly. Highlight your willingness to work weekends and any previous experience you have with varied schedules to demonstrate your adaptability.
✨Showcase Your Team Spirit
Wickes values teamwork, so come ready to talk about how you've collaborated with others in previous roles. Share specific instances where you supported colleagues or contributed to a team goal, especially in a busy environment.
✨Prepare for Practical Questions
Expect questions that may involve manual handling or warehouse duties. Familiarise yourself with basic safety protocols and be ready to discuss how you would handle physical tasks while maintaining excellent customer service.