At a Glance
- Tasks: Lead CRM strategies and enhance customer engagement across multiple channels.
- Company: Wickes, a digitally driven company with a fun and inclusive culture.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Other info: Dynamic workplace with diverse backgrounds and a focus on success.
- Why this job: Join a winning team and make a real impact in a digital transformation journey.
- Qualifications: Experience in CRM management and a passion for customer-centric strategies.
The predicted salary is between 40000 - 50000 € per year.
Wickes is a digitally led, service enabled business currently undergoing extensive digital and data transformation. We scooped up the highly coveted ‘Digital Excellence Award’ at the prestigious Retail Week Awards 2026 too!
We’re now on the look out for a data driven, customer-centric CRM Manager to join the team to support the strategy, planning and execution of our design and installation portfolio. You'll be someone who can effectively engage with all levels of the business to design and drive forward the delivery of our multi-channel design.
It’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.
CRM Manager employer: Wickes
Wickes is an exceptional employer, offering a vibrant and inclusive work culture that champions collaboration and innovation. As a CRM Manager, you'll thrive in a digitally led environment that not only values your contributions but also provides ample opportunities for professional growth and development. With our recent accolades and commitment to employee success, you'll be part of a winning team dedicated to excellence in customer engagement.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at Wickes on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a mini presentation or case study that highlights your CRM expertise and how it aligns with Wickes' digital transformation goals. This will set you apart from the crowd.
✨Tip Number 3
Be ready for a chat! Brush up on your knowledge about Wickes and its recent achievements, like the Digital Excellence Award. Being informed shows your enthusiasm and commitment to the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace CRM Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see your passion for CRM and how it aligns with our customer-centric approach at Wickes.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that matches the job description. We love seeing how your skills can contribute to our digital transformation journey!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Wickes
✨Know Your Data
As a CRM Manager, you'll need to demonstrate your understanding of data-driven strategies. Brush up on key metrics and analytics relevant to customer relationship management. Be ready to discuss how you've used data in past roles to drive customer engagement and improve retention.
✨Showcase Your Collaborative Spirit
Wickes values a collaborative environment, so be prepared to share examples of how you've worked with different teams. Highlight any cross-departmental projects you've been involved in and how you effectively communicated with various stakeholders to achieve common goals.
✨Emphasise Customer-Centric Strategies
Since the role is customer-centric, think about how you've put customers at the heart of your previous work. Prepare to discuss specific campaigns or initiatives where you tailored your approach based on customer feedback or behaviour, showcasing your ability to enhance the customer experience.
✨Be Yourself and Have Fun
Wickes promotes a fun and inclusive culture, so let your personality shine through during the interview. Don't be afraid to show your enthusiasm for the role and the company. A positive attitude can go a long way in making a great impression!
