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As a Field Installations Manager, you\’ll play a key part in delivering exceptional service to our customers and installers. Your main tasks will involve guiding and supporting a network of installation businesses across the North West area and finding and bringing in new installers to work with us. You\’ll be focused on building strong relationships with our stores, the National Customer Service Centre, acting as a go-to person for both customers and installers. A significant part of your role will be checking and making sure installation work meets our standards by monitoring installation quality and putting effective risk management in place. You\’ll also be responsible for making sure installers follow all health and safety guidelines. You\’ll be finding ways to make our service even better and helping to keep costs in check. Working closely with store teams and Design Consultants will be important to improve how we deliver installations overall. You\’ll be out and about, meeting people and making things happen
Permanent and Full-time, 40 hours per week.
Location: Chester Area
About You…
We\’re looking for people with experience managing multi location teams, either out in the field or as a senior store manager. What\’s really important is that you have experience managing teams and getting good results. You should be able to talk clearly and build strong relationships with different people and be good at understanding customers, making sure they\’re happy. The ability to work well with others across the business is key. You\’ll need to be organised and able to follow guidelines, especially regarding health and safety and service delivery.
A valid driving license and the ability to travel are also necessary. Experience in home improvement installations is a bonus, but not a must-have. We value your ability to connect, engage and influence people.
What We Offer…
Competitive salary plus company car
Annual bonus of up to 15%
Up to 35 days of annual leave including 8 days of
Contact Detail:
Wickes Recruiting Team