Store Team Lead: Inspire Customer Experience in Coventry
Store Team Lead: Inspire Customer Experience

Store Team Lead: Inspire Customer Experience in Coventry

Coventry Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer service and manage daily operations.
  • Company: Established industry player with a culture of doing the right thing.
  • Benefits: Supportive work environment, competitive benefits, and opportunities for growth.
  • Why this job: Make a meaningful impact every day while inspiring your team.
  • Qualifications: Strong leadership skills and ability to multitask in a dynamic setting.
  • Other info: Join a company that values teamwork and customer experience.

The predicted salary is between 28800 - 43200 £ per year.

An established industry player is seeking an Assistant Manager to lead and inspire a dedicated team in delivering exceptional customer service. This role requires a proactive individual who thrives in a dynamic environment, balancing multiple responsibilities from assisting customers with their projects to managing deliveries.

With a strong focus on team leadership and organizational skills, you will play a crucial role in creating a positive shopping experience. The company promotes a unique culture centered around doing the right thing, offering numerous benefits and a supportive work environment. Join us to make a meaningful impact every day!

Store Team Lead: Inspire Customer Experience in Coventry employer: Wickes

As a Store Team Lead, you will be part of a company that values integrity and teamwork, fostering a culture where employees are encouraged to grow and excel. With a strong emphasis on customer experience, the company offers competitive benefits, ongoing training, and opportunities for career advancement in a vibrant retail environment. Join us in making a meaningful impact while enjoying a supportive atmosphere that prioritises both employee well-being and customer satisfaction.
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Contact Detail:

Wickes Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Team Lead: Inspire Customer Experience in Coventry

✨Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or at industry events. They can give you the inside scoop on what it’s really like to work there and might even put in a good word for you.

✨Tip Number 2

Prepare for the interview by practising common questions. Think about how your experience aligns with inspiring customer experiences and leading a team. We want you to shine, so rehearse your answers and be ready to showcase your skills!

✨Tip Number 3

Show your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for customers. This will demonstrate that you’re not just looking for a job, but that you genuinely care about creating positive experiences.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Store Team Lead: Inspire Customer Experience in Coventry

Customer Service
Team Leadership
Organisational Skills
Proactivity
Multitasking
Communication Skills
Problem-Solving Skills
Dynamic Environment Adaptability
Project Management
Positive Attitude

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let your enthusiasm for delivering exceptional customer service shine through. Share specific examples of how you've inspired a team or created a positive experience for customers in the past.

Highlight Your Leadership Skills: As a Store Team Lead, you'll need to demonstrate strong leadership abilities. Make sure to include any relevant experiences where you've successfully managed a team or balanced multiple responsibilities, showcasing your organisational skills.

Tailor Your Application: Take the time to customise your application to align with our company culture and values. Mention how you resonate with our commitment to doing the right thing and how you can contribute to creating a supportive work environment.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!

How to prepare for a job interview at Wickes

✨Know the Company Culture

Before your interview, take some time to research the company's culture and values. Since they focus on doing the right thing, think about how your personal values align with theirs. Be ready to share examples of how you've demonstrated similar principles in your previous roles.

✨Showcase Your Leadership Skills

As a Store Team Lead, you'll need to inspire your team. Prepare specific examples of how you've successfully led a team in the past. Highlight situations where you motivated others, resolved conflicts, or improved team performance. This will show that you're not just a manager, but a true leader.

✨Demonstrate Customer-Centric Thinking

Since the role is all about delivering exceptional customer service, be prepared to discuss your approach to customer experience. Think of instances where you went above and beyond for a customer or implemented changes based on customer feedback. This will illustrate your commitment to creating a positive shopping experience.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle multiple responsibilities. Practice responses to questions like, 'How would you manage a busy day with high customer traffic?' or 'What would you do if a delivery was delayed?' This will help you demonstrate your proactive nature and organisational skills.

Store Team Lead: Inspire Customer Experience in Coventry
Wickes
Location: Coventry

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