At a Glance
- Tasks: Help customers design their dream kitchens and bathrooms, guiding them through the entire process.
- Company: Join a leading home improvement retailer with a focus on customer experience.
- Benefits: Competitive salary, uncapped commission, flexible working, and 35 days annual leave.
- Other info: Comprehensive training and dedicated mentor support to kickstart your career.
- Why this job: Make a real difference in people's homes while developing your design and sales skills.
- Qualifications: Customer-focused, creative, and organised; experience with design tools is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Working in our brand new store based in Colne, Lancashire!
If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and create spaces that make a real difference in their homes. From the first conversation in our showroom to visiting them at home, you’ll guide them through the process with care.
You’ll take the time to understand what matters to them, offer product advice, and use your design knowledge to bring their ideas to life. Every project is unique and every project matters. You’ll own the full customer experience from start to finish.
Your responsibilities
- Deliver our full Wickes customer journey: whether it’s in-store, virtual, or at a customer’s home, you’ll treat every customer with the same attention.
- Turn prospects into customers finding the best solutions for our customers' space and budget. You’ll also be proactive in generating leads within your showroom.
- Create inspiring designs using our design tools, presenting and refining ideas in collaboration with customers.
- Look after your showroom maintaining displays and keeping up our high standards.
- Stay organised and proactive keeping our customers updated and always communicating progress clearly.
- Stay compliant with all company policies and regulations including finance, GDPR, and health & safety.
About you
- You’re customer-focused: you’re a great listener who enjoys helping customers and building trusted relationships.
- You’re sales driven and results-minded: you’re experienced in consultative selling and are motivated to achieve and exceed sales targets while doing what’s right for our customers.
- You’re creative and practical: you can see the possibilities in a space and know how to make ideas work.
- You’re calm and confident: you handle challenges with professionalism and keep things moving forward.
- You’re organised and proactive: you take ownership, stay on top of details, and get things done.
- You’re industry savvy: you keep up to date with the latest trends and understand your local market.
- Some experience of using design tools would be desirable, however a working knowledge of similar tools such as AutoCAD or Photoshop would be an advantage. You will also need a valid UK driving licence and access to a vehicle as you’ll visit customers at home.
Why join us
- We’ll give you the tools, training and support to do your best work.
- Competitive salary plus uncapped commission (including guaranteed commission during your training period).
- Comprehensive 7-week training programme where you’ll learn about our products, our design tools and our customer sales journey.
- Dedicated mentor support for your first 9 months.
- Competitive colleagues benefits.
- Flexible working options.
- Up to 35 days of annual leave including.
Kitchen & Bathroom Design/Sales Consultant in Colne employer: Wickes
Join our dynamic team at Wickes in Colne, Lancashire, where we prioritise a customer-centric approach and foster a collaborative work culture. As a Kitchen and Bathroom Design Consultant, you'll benefit from comprehensive training, competitive salary with uncapped commission, and flexible working options, all while having the opportunity to make a meaningful impact on customers' homes. We are committed to your professional growth, providing dedicated mentorship and a supportive environment that encourages creativity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen & Bathroom Design/Sales Consultant in Colne
✨Tip Number 1
Get to know the company inside out! Before your interview, check out their website and social media. This will help you understand their values and products, so you can tailor your conversation and show them you're genuinely interested.
✨Tip Number 2
Practice your design pitch! Think about how you would present a kitchen or bathroom idea to a customer. Use visuals if you can, and be ready to explain your thought process. This will show off your creativity and practical skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to home design. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Kitchen & Bathroom Design/Sales Consultant in Colne
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for design and customer service shine through. We want to see how much you care about creating amazing spaces for customers!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience in kitchen and bathroom design or sales. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Wickes
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the kitchen and bathroom products offered by the company. Understand their features, benefits, and how they can meet customer needs. This knowledge will help you answer questions confidently and show your passion for the role.
✨Showcase Your Design Skills
Prepare a portfolio of your previous design work or any relevant projects. Be ready to discuss your design process and how you approach creating functional and aesthetically pleasing spaces. This will demonstrate your creativity and practical skills, which are crucial for the role.
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to the interviewer’s questions and responding thoughtfully. It’s essential for a role that involves understanding customer needs and building relationships, so showing this skill will set you apart.
✨Be Ready to Discuss Sales Strategies
Think about your previous sales experiences and be prepared to discuss specific strategies you’ve used to convert prospects into customers. Highlight your consultative selling approach and how you ensure customer satisfaction while achieving sales targets. This will show you’re results-driven and customer-focused.
