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For Companies At a Glance
- Tasks: Help customers design their dream kitchens and bathrooms with creativity and care.
- Company: Join Wickes, a team dedicated to making homes beautiful.
- Benefits: Competitive salary, uncapped commission, flexible working, and 35 days annual leave.
- Why this job: Make a real difference in people's homes while developing your design skills.
- Qualifications: Customer-focused, creative, and sales-driven with some design tool experience.
- Other info: Comprehensive training and dedicated mentor support for your first 9 months.
The predicted salary is between 24000 - 36000 £ per year.
Helping the nation feel house proud.
The role
If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and create spaces that make a real difference in their homes. From the first conversation in our showroom to visiting them at home, you’ll guide them through the process with care. You’ll take the time to understand what matters to them, offer product advice, and use your design knowledge to bring their ideas to life. Every project is unique and every project matters. You’ll own the full customer experience from start to finish.
Your responsibilities
- Deliver our full Wickes customer journey: whether it’s in-store, virtual, or at a customer’s home, you’ll treat every customer with the same attention.
- Turn prospects into customers finding the best solutions for our customers' space and budget. You’ll also be proactive in generating leads within your showroom.
- Create inspiring designs using our design tools, presenting and refining ideas in collaboration with customers.
- Look after your showroom maintaining displays and keeping up our high standards.
- Stay organised and proactive keeping our customers updated and always communicating progress clearly.
- Stay compliant with all company policies and regulations including finance, GDPR, and health & safety.
About you
- You’re customer-focused: you’re a great listener who enjoys helping customers and building trusted relationships.
- You’re sales driven and results-minded: you’re experienced in consultative selling and are motivated to achieve and exceed sales targets while doing what’s right for our customers.
- You’re creative and practical: you can see the possibilities in a space and know how to make ideas work.
- You’re calm and confident: you handle challenges with professionalism and keep things moving forward.
- You’re organised and proactive: you take ownership, stay on top of details, and get things done.
- You’re industry savvy: you keep up to date with the latest trends and understand your local market.
- Some experience of using design tools would be desirable, however a working knowledge of similar tools such as AutoCAD or Photoshop would be an advantage.
- You will also need a valid UK driving licence and access to a vehicle as you’ll visit customers at home.
Why join us
- We’ll give you the tools, training and support to do your best work.
- Competitive salary plus uncapped commission (including guaranteed commission during your training period).
- Comprehensive 7-week training programme where you’ll learn about our products, our design tools and our customer sales journey.
- Dedicated mentor support for your first 9 months.
- Competitive colleagues benefits.
- Flexible working options.
- Up to 35 days of annual leave including Bank Holidays.
- Defined Contribution Pension Scheme up to 10% dependent on length of service.
- 20% colleague discount.
- Save-as-you-earn and cashback health schemes.
- Access to a discount platform for retailers, gyms and more.
About us
At Wickes, we believe everyone deserves a home they can feel proud of and we’re helping our customers create spaces that work beautifully. We’re a team of genuine, hard-working people and we care about making a difference. We’re proud of our products and in helping customers turn design ideas into reality.
If you’re passionate about design, know how to offer great customer service, and are motivated by doing your best work every day, you’ll fit right in.
Apply now
If you’re ready to help customers design the spaces of their dreams and you’re looking for a role where your passion and hard work are valued, we’d love to hear from you. Apply today and help us make the nation feel house proud.
Kitchen & Bathroom Design/Sales Consultant in Chester employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen & Bathroom Design/Sales Consultant in Chester
✨Tip Number 1
Get to know the company inside out! Research Wickes, their products, and their design philosophy. This way, when you chat with them, you can show off your knowledge and passion for helping customers create beautiful spaces.
✨Tip Number 2
Practice your consultative selling skills! Think about how you can turn a casual conversation into a meaningful dialogue that helps customers find the best solutions for their needs. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show off your creativity! Bring along a portfolio of your previous design work or ideas. Even if it’s just sketches or mood boards, it’ll demonstrate your design flair and help you stand out in the interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Kitchen & Bathroom Design/Sales Consultant in Chester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for design and customer service shine through. We want to see how excited you are about helping customers create their dream spaces!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any design tools you've used or sales achievements that align with what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your ideas flow well and your enthusiasm is evident without being overly wordy.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wickes
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Wickes' kitchen and bathroom products. Understand their features, benefits, and how they can meet customer needs. This knowledge will help you answer questions confidently and show your passion for the role.
✨Showcase Your Design Skills
Prepare to discuss your design experience and any tools you've used, like AutoCAD or Photoshop. Bring examples of past projects or designs you've created. This will demonstrate your creativity and practical skills, which are crucial for this position.
✨Practice Active Listening
During the interview, focus on listening carefully to the questions asked. This will not only help you provide relevant answers but also showcase your customer-focused approach. Remember, understanding customer needs is key in this role!
✨Be Ready to Discuss Sales Strategies
Think about your previous sales experiences and be prepared to share specific examples of how you turned prospects into customers. Highlight your consultative selling techniques and how you’ve met or exceeded sales targets in the past.
