At a Glance
- Tasks: Help customers design their dream kitchens and bathrooms with creativity and care.
- Company: Join Wickes, a team dedicated to making homes beautiful.
- Benefits: Competitive salary, uncapped commission, flexible working, and 35 days annual leave.
- Other info: Comprehensive training and dedicated mentor support for your first 9 months.
- Why this job: Make a real difference in people's homes while developing your design skills.
- Qualifications: Customer-focused, sales-driven, and creative individuals with design tool experience preferred.
The predicted salary is between 30000 - 42000 £ per year.
Helping the nation feel house proud.
The role
If you are passionate about providing a great customer experience, join us as a Kitchen and Bathroom Design Consultant. You will help customers design and create spaces that make a real difference in their homes. From the first conversation in our showroom to visiting them at home, you will guide them through the process with care.
You will take the time to understand what matters to them, offer product advice, and use your design knowledge to bring their ideas to life. Every project is unique and every project matters. You will own the full customer experience from start to finish.
Your responsibilities:
- Deliver our full Wickes customer journey: whether it is in-store, virtual, or at a customer's home, you will treat every customer with the same attention.
- Turn prospects into customers by finding the best solutions for our customers' space and budget. You will also be proactive in generating leads within your showroom.
- Create inspiring designs using our design tools, presenting and refining ideas in collaboration with customers.
- Look after your showroom, maintaining displays and keeping up our high standards.
- Stay organised and proactive, keeping our customers updated and always communicating progress clearly.
- Stay compliant with all company policies and regulations including finance, GDPR, and health & safety.
About you:
- You are customer-focused: you are a great listener who enjoys helping customers and building trusted relationships.
- You are sales driven and results-minded: you are experienced in consultative selling and are motivated to achieve and exceed sales targets while doing what is right for our customers.
- You are creative and practical: you can see the possibilities in a space and know how to make ideas work.
- You are calm and confident: you handle challenges with professionalism and keep things moving forward.
- You are organised and proactive: you take ownership, stay on top of details, and get things done.
- You are industry savvy: you keep up to date with the latest trends and understand your local market.
- Some experience of using design tools would be desirable; however, a working knowledge of similar tools such as AutoCAD or Photoshop would be an advantage.
You will also need a valid UK driving licence and access to a vehicle as you will visit customers at home.
Why join us:
- Competitive salary plus uncapped commission (including guaranteed commission during your training period).
- Comprehensive 7-week training programme where you will learn about our products, our design tools, and our customer sales journey.
- Dedicated mentor support for your first 9 months.
- Competitive colleagues benefits.
- Flexible working options.
- Up to 35 days of annual leave including Bank Holidays.
- Defined Contribution Pension Scheme up to 10% dependent on length of service.
- 20% colleague discount.
- Save-as-you-earn and cashback health schemes.
- Access to a discount platform for retailers, gyms, and more.
About us:
At Wickes, we believe everyone deserves a home they can feel proud of and we are helping our customers create spaces that work beautifully. We are a team of genuine, hard-working people and we care about making a difference. We are proud of our products and in helping customers turn design ideas into reality. If you are passionate about design, know how to offer great customer service, and are motivated by doing your best work every day, you will fit right in.
Apply now:
If you are ready to help customers design the spaces of their dreams and you are looking for a role where your passion and hard work are valued, we would love to hear from you. Apply today and help us make the nation feel house proud.
Vacancy Reference #100260
Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage, you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form.
Kitchen & Bathroom Design/Sales Consultant in Carlisle employer: Wickes
At Wickes, we pride ourselves on fostering a supportive and dynamic work environment where creativity and customer service thrive. As a Kitchen and Bathroom Design Consultant, you'll benefit from comprehensive training, competitive salary with uncapped commission, and flexible working options, all while being part of a team dedicated to helping customers create their dream spaces. With opportunities for personal growth and a culture that values hard work and innovation, Wickes is an excellent employer for those passionate about design and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen & Bathroom Design/Sales Consultant in Carlisle
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Wickes' values and products. This way, you can show off your passion for design and customer service, making it clear that you're the perfect fit for the team.
✨Tip Number 2
Practice your consultative selling skills! Think of scenarios where you can turn a prospect into a customer by understanding their needs. Role-playing with a friend can help you feel more confident when discussing solutions during the interview.
✨Tip Number 3
Show off your creativity! Bring a portfolio or examples of past designs you've worked on. This will not only highlight your design skills but also demonstrate your ability to bring ideas to life, which is key for this role.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the role and the team. This shows your genuine interest in the position and helps you figure out if Wickes is the right place for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Kitchen & Bathroom Design/Sales Consultant in Carlisle
Some tips for your application 🫡
Show Your Passion for Design:When writing your application, let your love for design shine through! Share any personal projects or experiences that highlight your creativity and how you’ve helped others create beautiful spaces.
Customer Experience is Key:Make sure to emphasise your customer service skills. We want to see how you've gone above and beyond to help customers in the past. Use specific examples to show how you build relationships and provide great service.
Be Organised and Detail-Oriented:In your application, demonstrate your organisational skills. Mention how you keep track of projects and ensure everything runs smoothly. This will show us that you can handle the full customer journey with ease.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wickes
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the kitchen and bathroom products offered by the company. Understand their features, benefits, and how they can meet customer needs. This knowledge will help you answer questions confidently and show your passion for the role.
✨Showcase Your Design Skills
Prepare a portfolio or examples of past design projects you've worked on. Even if they’re personal projects, having visual aids can help demonstrate your creativity and practical skills. Be ready to discuss your design process and how you approach customer ideas.
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to what the interviewer is saying and responding thoughtfully. It’s crucial for a role that involves understanding customer needs and building relationships.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the team culture, training opportunities, or how success is measured in this position.
