Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the store, support customers, and drive sales while developing your leadership skills.
- Company: Wickes, a growing retail company with exciting expansion plans.
- Benefits: Up to 35 days’ holiday, bonuses, discounts, and wellbeing support.
- Other info: Flexible working options available and opportunities for career progression.
- Why this job: Join a dynamic team and make a real difference in customers' homes.
- Qualifications: Experience in retail or trade, hands-on approach, and a full UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Our Store Assistant Managers are at the heart of our stores. If you’re looking for a role where you can grow, take ownership and develop towards becoming a Store Manager, this could be the opportunity for you.
With plans to expand from 230 to 300 stores by 2030, we’re investing in our future, creating more opportunities for our colleagues to progress.
As a Store Assistant Manager, you’re the go-to person on shift. One moment you might be helping a customer design their dream kitchen or bathroom, the next you’re supporting a delivery, or solving a customer issue. You’ll play a key part across all areas of the store, including:
- Leading the store in the Store Manager’s absence
- Driving performance through sales and strong service
- Keeping the store safe, legal and operationally strong
At Wickes, we operate across four key areas of the store:
- Helping customers find what they need (self-serve)
- Supporting larger home projects from design to installation (showroom)
- Delivering great service through our sales teams (assisted selling)
Experience in retail, trade, or a similar environment is essential. A hands-on approach and willingness to get stuck in across all areas of the store.
A full UK driving licence and flexibility to support nearby stores when needed.
We’ll support you to grow and develop your leadership skills, with real opportunities to progress.
You may occasionally support nearby stores, so some flexibility and travel is needed. Flexible working can be discussed as part of your application.
If you’re ready to take the next step in your retail career, build leadership experience and be part of a team that makes a real difference to customers’ homes, we'd love to hear from you.
Assistant Manager, Complaints in Bury employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager, Complaints in Bury
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Wickes on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience in retail or trade aligns with the role of Assistant Manager. We want you to showcase your leadership skills and hands-on approach!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows you’re serious about the role and ready to represent Wickes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Wickes team.
We think you need these skills to ace Assistant Manager, Complaints in Bury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Manager role. Highlight any retail or leadership experience you have, and don’t forget to mention your hands-on approach!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills: Since you'll be handling customer issues, share examples in your application of how you've successfully resolved problems in the past. We love seeing candidates who can think on their feet!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Wickes
✨Know the Company Inside Out
Before your interview, make sure you research Wickes thoroughly. Understand their values, recent news, and their plans for expansion. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can motivate others and drive performance in a retail environment.
✨Prepare for Customer Scenarios
Expect questions about handling customer complaints or difficult situations. Think of specific instances where you've turned a negative experience into a positive one. This will showcase your problem-solving skills and customer service focus, which are crucial for this role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, opportunities for growth, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.