At a Glance
- Tasks: Supervise a team, deliver top-notch customer service, and support your colleagues.
- Company: Leading UK home improvement retailer with a focus on teamwork.
- Benefits: Competitive pay, bonuses, pension contributions, and flexible hours.
- Why this job: Join a dynamic team and enhance the store experience for customers.
- Qualifications: Experience in training and a passion for customer service.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 9 - 13 £ per hour.
A leading UK home improvement retailer is seeking a motivated team member in Burgess Hill. This role focuses on providing exceptional customer service, supervising routine tasks, and supporting colleagues.
Ideal candidates will have some experience in training team members and a passion for enhancing the store experience.
The position offers competitive hourly rates starting from £9.35 to £12.86, along with additional benefits like bonuses, pension contributions, and flexible working options.
Retail Supervisor: Lead Team, Elevate Service + Bonuses in Burgess Hill employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor: Lead Team, Elevate Service + Bonuses in Burgess Hill
✨Tip Number 1
Get to know the company! Research the retailer's values and mission. When you walk into that interview, show them you’re not just another candidate – you’re someone who genuinely cares about enhancing the store experience.
✨Tip Number 2
Practice your customer service scenarios. Think about how you would handle different situations with customers and team members. Being able to demonstrate your problem-solving skills will set you apart from the rest.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips and might even put in a good word for you when it comes to hiring.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Retail Supervisor: Lead Team, Elevate Service + Bonuses in Burgess Hill
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing exceptional customer service. Share specific examples of how you've gone above and beyond to help customers in the past.
Highlight Your Supervisory Experience: If you've got experience supervising or training team members, make sure to mention it! We want to see how you've led a team and supported your colleagues in previous roles.
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description to show that you understand what we're looking for and how you fit the bill.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Wickes
✨Know the Company Inside Out
Before your interview, do some homework on the retailer. Understand their values, mission, and what sets them apart in the home improvement sector. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role focuses on exceptional customer service, prepare examples from your past experiences where you went above and beyond for customers. Highlight how you handled difficult situations and what you learned from them to demonstrate your commitment to enhancing the store experience.
✨Emphasise Team Leadership Experience
As a Retail Supervisor, you'll be leading a team. Be ready to discuss your experience in training and supervising colleagues. Share specific instances where you motivated your team or improved their performance, as this will show your potential employer that you can elevate service levels.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.