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- Tasks: Lead your team to deliver exceptional customer experiences and tackle daily challenges.
- Company: Wickes, a company committed to doing the right thing for customers, planet, and people.
- Benefits: Enjoy up to 35 days off, bonuses, discounts, and a supportive work culture.
- Why this job: Be the go-to person in a dynamic environment and inspire your colleagues every day.
- Qualifications: Experience in fast-paced customer service and strong organisational skills.
- Other info: Flexible working options and a focus on colleague wellbeing.
The predicted salary is between 28800 - 42000 £ per year.
An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next, all whilst ensuring everyone is kept safe.
About you... You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
What we can offer you... Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
- Up to 7.5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
- Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview.
Assistant Manager in Bridgend employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Bridgend
✨Tip Number 1
Get to know the company culture! Before your interview, check out Wickes' values and how they align with yours. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! As an Assistant Manager, you'll need to handle various situations on the spot. Think of examples from your past experiences where you’ve gone above and beyond for customers and be ready to share them.
✨Tip Number 3
Show off your leadership skills! Be prepared to discuss how you've inspired and led teams in previous roles. Highlight specific instances where you motivated your colleagues to deliver exceptional service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Assistant Manager in Bridgend
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see how you can inspire others and create a fantastic experience for our customers.
Tailor Your CV: Make sure your CV highlights your experience in fast-paced environments. We love seeing examples of how you've handled challenges and led teams, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Wickes
✨Know the Role Inside Out
Before your interview, make sure you understand what an Assistant Manager does at Wickes. Familiarise yourself with their customer service approach and how you can inspire your team to deliver exceptional experiences. This will show that you're genuinely interested in the role.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various situations on the shop floor. Think of examples from your past experience where you've successfully managed a team or resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Show Your Organisational Skills
As an Assistant Manager, being organised is key. Be ready to discuss how you prioritise tasks and manage your time effectively, especially in a fast-paced environment. You might even want to bring a few examples of how you've juggled multiple responsibilities in previous roles.
✨Emphasise Team Leadership
Wickes values inspiring leadership, so be prepared to talk about your leadership style. Share how you motivate your colleagues and create a positive work environment. Highlight any specific achievements where your leadership made a difference in team performance.
