At a Glance
- Tasks: Help customers design stunning kitchens and bathrooms, guiding them from concept to completion.
- Company: Join Wickes, a team dedicated to making homes beautiful and customers proud.
- Benefits: Enjoy flexible hours, competitive salary, uncapped commission, and extensive training.
- Other info: Access to discounts, generous leave, and a supportive work environment.
- Why this job: Make a real difference in people's homes while unleashing your creativity.
- Qualifications: Customer-focused, sales-driven, and creative individuals with design tool experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
The role
If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and create spaces that make a real difference in their homes. From the first conversation in our showroom to visiting them at home, you’ll guide them through the process with care.
You’ll take the time to understand what matters to them, offer product advice, and use your design knowledge to bring their ideas to life. Every project is unique and every project matters. You’ll own the full customer experience from start to finish.
Your Responsibilities
- Deliver our full Wickes customer journey: whether it’s in-store, virtual, or at a customer’s home, you’ll treat every customer with the same attention.
- Turn prospects into customers finding the best solutions for our customers' space and budget. You’ll also be proactive in generating leads within your showroom.
- Create inspiring designs using our design tools, presenting and refining ideas in collaboration with customers.
- Look after your showroom maintaining displays and keeping up our high standards.
- Stay organised and proactive keeping our customers updated and always communicating progress clearly.
- Stay compliant with all company policies and regulations including finance, GDPR, and health & safety.
About You
- You’re customer-focused: you’re a great listener who enjoys helping customers and building trusted relationships.
- You’re sales driven and results-minded: you’re experienced in consultative selling and are motivated to achieve and exceed sales targets while doing what’s right for our customers.
- You're creative and practical: you can see the possibilities in a space and know how to make ideas work.
- You’re calm and confident: you handle challenges with professionalism and keep things moving forward.
- You’re organised and proactive: you take ownership, stay on top of details, and get things done.
- You’re industry savvy: you keep up to date with the latest trends and understand your local market.
- Some experience of using design tools would be desirable, however a working knowledge of similar tools such AutoCAD or Photoshop would be an advantage.
- You will also need a valid UK driving licence and access to a vehicle as you’ll visit customers at home.
Why join us
- We’ll give you the tools, training and support to do your best work.
- Competitive salary plus uncapped commission (including guaranteed commission during your training period).
- Comprehensive 7-week training programme where you’ll learn about our products, our design tools and our customer sales journey.
- Dedicated mentor support for your first 9 months.
- Competitive colleagues benefits.
- Flexible working options.
- Up to 35 days of annual leave including Bank Holidays.
- Defined Contribution Pension Scheme up to 10% dependent on length of service.
- 20% colleague discount.
- Save-as-you-earn and cashback health schemes.
- Access to a discount platform for retailers, gyms and more.
About Us
At Wickes, we believe everyone deserves a home they can feel proud of and we’re helping our customers create spaces that work beautifully. We’re a team of genuine, hard-working people and we care about making a difference. We’re proud of our products and in helping customers turn design ideas into reality.
If you’re passionate about design, know how to offer great customer service, and are motivated by doing your best work every day, you’ll fit right in.
Apply now
If you’re ready to help customers design the spaces of their dreams and you’re looking for a role where your passion and hard work are valued, we’d love to hear from you. Apply today and help us make the nation feel house proud.
Kitchen & Bath Design Consultant — Flexible Hours & Commission in Bedford employer: Wickes
Wickes is an exceptional employer that prioritises a supportive and dynamic work environment for its Kitchen & Bath Design Consultants. With flexible working hours, competitive salaries, and uncapped commission opportunities, employees are empowered to thrive while helping customers create beautiful spaces. Our comprehensive training programme, dedicated mentorship, and commitment to employee growth ensure that every team member can develop their skills and achieve their career aspirations in a culture that values hard work and genuine customer care.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen & Bath Design Consultant — Flexible Hours & Commission in Bedford
✨Tip Number 1
Get to know the company inside out! Research Wickes, their products, and their design philosophy. This way, when you chat with them, you can show off your knowledge and passion for creating beautiful spaces.
✨Tip Number 2
Practice your consultative selling skills! Think about how you can turn prospects into customers by understanding their needs and offering tailored solutions. Role-play with a friend or family member to get comfortable with this approach.
✨Tip Number 3
Show off your creativity! Bring a portfolio of your previous design work or sketches to the interview. This will not only demonstrate your design skills but also your ability to bring ideas to life, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Wickes team and helping customers feel house proud.
We think you need these skills to ace Kitchen & Bath Design Consultant — Flexible Hours & Commission in Bedford
Some tips for your application 🫡
Show Your Passion for Design:When writing your application, let your love for design shine through! Share any personal experiences or projects that highlight your creativity and how you’ve helped others create beautiful spaces.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how you can bring our customers' ideas to life, so be clear about your relevant experience!
Highlight Customer Service Skills:Since this role is all about providing a great customer experience, don’t forget to showcase your customer service skills. Share examples of how you've built relationships and turned prospects into loyal customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Wickes
✨Know Your Design Tools
Familiarise yourself with design tools like AutoCAD or Photoshop before the interview. Being able to discuss your experience with these tools will show that you're ready to hit the ground running and can bring customers' ideas to life.
✨Understand Customer Needs
Prepare to demonstrate your customer-focused approach. Think of examples where you've listened to clients and tailored solutions to meet their needs. This will highlight your ability to build trusted relationships, which is key for this role.
✨Showcase Your Creativity
Be ready to discuss how you can see possibilities in a space. Bring along a portfolio or examples of past projects to illustrate your creative process and how you’ve transformed spaces for previous clients.
✨Stay Organised and Proactive
During the interview, share how you keep track of details and manage multiple projects. Discuss any systems or methods you use to stay organised, as this will reassure them of your ability to handle the full customer journey effectively.
