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For Companies At a Glance
- Tasks: Assist customers and create a positive shopping experience in a vibrant retail environment.
- Company: Leading home improvement retailer with a focus on customer satisfaction.
- Benefits: Competitive pay, gain share bonus, generous leave, and wellbeing perks.
- Why this job: Join a dynamic team and grow your career while helping customers every day.
- Qualifications: Experience in customer service and a passion for helping others.
- Other info: Exciting opportunities for career advancement in a supportive atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
A leading home improvement retailer in Bedford is seeking customer-focused individuals for a dynamic role in their store. Responsibilities include assisting customers, maintaining store organization, and ensuring a positive shopping experience.
Ideal candidates will have experience in a similar role and a commitment to high-quality customer service.
The position offers competitive pay based on age, a gain share bonus, a generous leave package, and various financial and wellbeing benefits.
Customer Service Assistant — Grow Your Career & Benefits in Bedford employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant — Grow Your Career & Benefits in Bedford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the retailer. Understand their values and what makes them tick. This way, you can show how your customer service skills align with their mission.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when discussing your experience and how you handle different situations during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you’re serious about the role and respect the company’s image.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Customer Service Assistant — Grow Your Career & Benefits in Bedford
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you've made a positive impact on customers in the past, so share specific examples that showcase your skills!
Keep It Organised: Just like maintaining a tidy store, your application should be well-organised and easy to read. Use clear headings and bullet points where necessary to make it simple for us to see your qualifications at a glance.
Be Genuine: We love authenticity! Let your personality shine through in your application. Share why you’re passionate about customer service and what excites you about working with us in the home improvement sector.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you about this exciting opportunity!
How to prepare for a job interview at Wickes
✨Know the Company Inside Out
Before your interview, do some homework on the home improvement retailer. Understand their values, products, and customer service philosophy. This will not only impress the interviewer but also help you tailor your answers to show how you fit into their culture.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided excellent customer service. Think about times you resolved conflicts or went above and beyond for a customer. This will demonstrate your commitment to high-quality service, which is key for this role.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or managing multiple tasks. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
Even though it’s a retail position, first impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you take the opportunity seriously and respect the company’s image.
