At a Glance
- Tasks: Lead a dynamic team and ensure smooth store operations while delivering excellent customer service.
- Company: Join Wickes, a growing retailer with a supportive culture and exciting expansion plans.
- Benefits: Enjoy competitive bonuses, up to 35 days holiday, and discounts across various retailers.
- Other info: Flexible working options available; be part of a team that truly cares.
- Why this job: Gain hands-on leadership experience and make a real impact in customers' lives.
- Qualifications: Experience in customer-facing roles and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Working in our brand new store based in Colne, Lancashire! Our Store Assistant Managers are at the heart of our stores. This is a fast‑paced, hands‑on role where no two days are the same. You’ll lead from the front, support your team, and keep everything running smoothly, all while delivering a brilliant experience for our customers.
If you’re looking for a role where you can grow, take ownership and develop towards becoming a Store Manager, this could be the opportunity for you. With plans to expand from 230 to 300 stores by 2030, we’re investing in our future, creating more opportunities for our colleagues to progress.
The role involves:
- Leading the store in the Store Manager’s absence
- Driving performance through sales and strong service
- Inspiring and supporting colleagues to deliver great customer service
- Keeping the store safe, legal and operationally strong
- Managing day‑to‑day operations
At Wickes, we operate across four key areas of the store:
- Helping customers find what they need (self‑serve)
- Supporting larger home projects from design to installation (showroom)
- Delivering great service through our sales teams (assisted selling)
- Making sure orders are fulfilled smoothly (order fulfilment)
It’s a varied, hands‑on role where you’ll build real leadership experience and learn every part of our business.
About you:
You’ll thrive in this role if you enjoy variety and a fast‑paced environment. This is a role for someone who’s comfortable taking ownership. We’re looking for someone who:
- Has experience in a customer‑facing environment
- Can lead and motivate a team, even during busy or challenging days
- Is organised, adaptable and solutions‑focused
- Brings strong communication and people skills
- Takes pride in delivering a great customer experience
Experience in retail, trade, or a similar environment is essential. But it’s only as important as your behaviour and mindset.
What you’ll bring:
- A hands‑on approach and willingness to get stuck in across all areas of the store
- Problem‑solving skills and resilience in a fast‑moving environment
- The ability to balance customer needs, team support and operational priorities
- Confidence using systems and technology in day‑to‑day tasks
- A full UK driving licence and flexibility to support nearby stores when needed
What we offer:
- Support to grow and develop your leadership skills, with real opportunities to progress
- Up to 7.5% annual bonus + up to £300 per month gainshare bonus
- Up to 35 days’ holiday including bank holidays
- Life assurance
- Access to Digital GP and wellbeing support
- Discounts and cashback across a wide range of retailers
And you’ll be part of a supportive, down‑to‑earth culture where people genuinely look out for each other.
A few things to know:
This is a physically active, hands‑on role. You may occasionally support nearby stores, so some flexibility and travel is needed. Flexible working can be discussed as part of your application.
If you’re ready to take the next step in your retail career, build leadership experience and be part of a team that makes a real difference to customers’ homes, we'd love to hear from you. Apply today.
If you need any reasonable adjustments during the application process, please let us know here. This form is only for adjustment. General enquiries or direct CV submissions won't be accepted.
Assistant Manager in Barnsley employer: Wickes
Wickes is an excellent employer, offering a dynamic and supportive work environment in our brand new store in Colne, Lancashire. With a strong focus on employee growth, we provide real opportunities for advancement, including pathways to Store Manager roles, alongside competitive benefits such as annual bonuses, generous holiday allowances, and wellbeing support. Our down-to-earth culture fosters teamwork and camaraderie, ensuring that every team member feels valued and empowered to deliver exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Barnsley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wickes. Understand their values, recent news, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or solved a problem in a fast-paced environment. Be ready to share these experiences during your interview to demonstrate your ability to thrive in the role of Assistant Manager.
✨Tip Number 3
Show off your customer service skills! Since this role is all about delivering a brilliant experience for customers, be prepared to discuss how you've gone above and beyond for customers in the past. This will highlight your commitment to great service.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team, store culture, or growth opportunities. This shows you're engaged and serious about the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Manager in Barnsley
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick.
Tailor Your Application:Make sure to customise your application for the Assistant Manager role. Highlight your relevant experience in customer service and leadership. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what matters. Make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wickes
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of an Assistant Manager. Familiarise yourself with the store's operations, from customer service to order fulfilment. This will help you demonstrate your knowledge and show that you're ready to take ownership.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams, especially in a fast-paced environment. Think of specific examples where you've motivated colleagues or resolved conflicts. This will highlight your ability to inspire and support your team, which is crucial for this role.
✨Demonstrate Problem-Solving Abilities
Expect questions about how you handle challenges on the shop floor. Prepare scenarios where you've successfully solved customer issues or improved operational efficiency. This will showcase your adaptability and solutions-focused mindset, which are essential traits for an Assistant Manager.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Ask insightful questions about the company culture, growth opportunities, and what success looks like in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.
