At a Glance
- Tasks: Help customers design stunning kitchens and bathrooms, guiding them from idea to reality.
- Company: Join Wickes, a company dedicated to making homes beautiful and customer-focused.
- Benefits: Enjoy competitive salary, uncapped commission, flexible working, and generous leave.
- Other info: Comprehensive training and support, plus a commitment to diversity and inclusion.
- Why this job: Make a real difference in people's homes while unleashing your creativity.
- Qualifications: Customer-focused, sales-driven, with a flair for design and some experience with design tools.
The predicted salary is between 30000 - 40000 £ per year.
Helping the nation feel house proud.
The role
If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and create spaces that make a real difference in their homes. From the first conversation in our showroom to visiting them at home, you’ll guide them through the process with care. You’ll take the time to understand what matters to them, offer product advice, and use your design knowledge to bring their ideas to life. Every project is unique and every project matters. You’ll own the full customer experience from start to finish.
Your responsibilities
- Deliver our full Wickes customer journey: whether it’s in-store, virtual, or at a customer’s home, you’ll treat every customer with the same attention.
- Turn prospects into customers finding the best solutions for our customers' space and budget. You’ll also be proactive in generating leads within your showroom.
- Create inspiring designs using our design tools, presenting and refining ideas in collaboration with customers.
- Look after your showroom maintaining displays and keeping up our high standards.
- Stay organised and proactive keeping our customers updated and always communicating progress clearly.
- Stay compliant with all company policies and regulations including finance, GDPR, and health & safety.
About you
- You’re customer-focused: you’re a great listener who enjoys helping customers and building trusted relationships.
- You’re sales driven and results-minded: you’re experienced in consultative selling and are motivated to achieve and exceed sales targets while doing what’s right for our customers.
- You're creative and practical: you can see the possibilities in a space and know how to make ideas work.
- You’re calm and confident: you handle challenges with professionalism and keep things moving forward.
- You’re organised and proactive: you take ownership, stay on top of details, and get things done.
- You’re industry savvy: you keep up to date with the latest trends and understand your local market.
- Some experience of using design tools would be desirable, however a working knowledge of similar tools such AutoCAD or Photoshop would be an advantage.
- You will also need a valid UK driving licence and access to a vehicle as you’ll visit customers at home.
Why join us
- We’ll give you the tools, training and support to do your best work.
- Competitive salary plus uncapped commission (including guaranteed commission during your training period).
- Comprehensive 7-week training programme where you’ll learn about our products, our design tools, and our customer sales journey.
- Dedicated mentor support for your first 9 months.
- Competitive colleagues benefits.
- Flexible working options.
- Up to 35 days of annual leave including Bank Holidays.
- Defined Contribution Pension Scheme up to 10% dependent on length of service.
- 20% colleague discount.
- Save-as-you-earn and cashback health schemes.
- Access to a discount platform for retailers, gyms and more.
About us
At Wickes, we believe everyone deserves a home they can feel proud of and we’re helping our customers create spaces that work beautifully. We’re a team of genuine, hard-working people and we care about making a difference. We’re proud of our products and in helping customers turn design ideas into reality. If you’re passionate about design, know how to offer great customer service, and are motivated by doing your best work every day, you’ll fit right in. We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do. We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.
Kitchen & Bathroom Design/Sales Consultant in Banbury employer: Wickes
Wickes is an exceptional employer that prioritises employee growth and wellbeing, offering a comprehensive training programme and dedicated mentor support to ensure you thrive in your role as a Kitchen and Bathroom Design Consultant. With competitive salaries, uncapped commission, and flexible working options, we foster a supportive work culture where creativity and customer focus are celebrated. Join us in making a meaningful impact on our customers' homes while enjoying a range of benefits that enhance your work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen & Bathroom Design/Sales Consultant in Banbury
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Wickes' values and products. This will help you connect with the team and show that you're genuinely interested in helping customers feel house proud.
✨Tip Number 2
Practice your consultative selling skills! Think about how you can turn prospects into customers by understanding their needs. Role-play with a friend or family member to get comfortable with guiding them through the design process.
✨Tip Number 3
Show off your creativity! Prepare a few design ideas or concepts that you think would resonate with potential customers. This will demonstrate your practical skills and passion for creating beautiful spaces.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Kitchen & Bathroom Design/Sales Consultant in Banbury
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for design and customer service shine through in your application. We want to see how much you care about helping customers create their dream spaces!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your ideas come across easily without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Wickes
✨Know Your Design Tools
Familiarise yourself with design tools like AutoCAD or Photoshop before the interview. Being able to discuss your experience with these tools will show that you're ready to hit the ground running and can bring customers' ideas to life.
✨Understand the Customer Journey
Brush up on Wickes' customer journey from start to finish. Be prepared to discuss how you would treat every customer with care, whether in-store or at their home, and how you can turn prospects into loyal customers.
✨Showcase Your Sales Skills
Prepare examples of your consultative selling experience. Think about times when you've exceeded sales targets while ensuring customer satisfaction, as this role is all about balancing sales drive with a genuine desire to help customers.
✨Stay Organised and Proactive
Demonstrate your organisational skills by discussing how you keep track of multiple projects and customer communications. Highlight any systems or methods you use to stay proactive and ensure nothing falls through the cracks.
